Global Partner Support Coordinator - Evening Shift

Promethean; Wrocław; On-site; PLN 66,000 - 100,000; Full time

Job summary

A leading technology company is seeking a Coordinator for Partner Support to ensure top-quality service for their products. The role involves improving global repair processes and handling escalated service issues. Ideal candidates will have over 2 years of experience with hardware, excellent communication skills, and a proactive mindset. Comprehensive benefits include private medical insurance and volunteering days.

Benefits

MultiSport Card

Private Medical Insurance with Dental/Vision Coverage

Birthday day off

Multicultural day off

Two Volunteering Days

Well-Being Programs

Reward and Recognition Program

Fruity Tuesdays

Qualifications

• 2+ years of experience working with hardware products.
• Practical understanding of electronics and hardware troubleshooting.
• Experience with onsite or workshop repairs is a strong advantage.

Responsibilities

• Support and improve global product repair processes.
• Be the go-to person for product and service questions.
• Collaborate with Product Service & Support teams.

Skills

Hardware service and repair experience

Electronics troubleshooting

Strong communication skills

Proactive and organized mindset

Education

Engineering background (Electrical/Electronic Engineering/Computer Networking/IT)

Tools

Microsoft Office

Salesforce/BI tools

Job description

A leading technology company is seeking a Coordinator for Partner Support to ensure top-quality service for their products. The role involves improving global repair processes and handling escalated service issues. Ideal candidates will have over 2 years of experience with hardware, excellent communication skills, and a proactive mindset. Comprehensive benefits include private medical insurance and volunteering days.