Global Master Data Operations Leader

Pandora; Województwo mazowieckie; Hybrid; PLN 240,000 - 360,000; Full time

Benefits offered by this job

Hybrid work model in Warsaw

Annual bonus

Medicover medical care

Generali life insurance

Pension plans

Professional development support

Home office equipment subsidy

Job summary

Pandora Global Business Services (GBS) seeks a Senior Manager, Master Data Operations to lead a global team and govern master data across SAP and related systems. You will drive data quality, standardization, and automation while partnering with Finance, Supply Chain, and IT.

The role offers a hybrid work model in Warsaw, a real annual bonus, and a broad benefits package including medical care, life insurance, pension plans, and professional development support.

Qualifications

• Bachelor's or Master's degree in Business Administration, Finance, Information Systems, Data Management, or related field.
• 8+ years in Finance or Master Data processes within SSC/BPO, incl. 3+ years in a managerial role.
• Extensive experience in Finance and Customer & Vendor Master Data environments, with data governance knowledge.
• Strong leadership, people management, and stakeholder management skills.
• ERP knowledge (SAP S/4HANA preferred) and advanced Excel skills.
• Proven track record of driving process improvements, standardization, and automation.
• Knowledge of Lean / Six Sigma and continuous improvement.
• English and Polish – advanced spoken and written.

Responsibilities

• Lead and develop a global Master Data team, driving KPIs, SLAs, quality, and productivity.
• Manage day-to-day Master Data Operations across SAP and connected systems with flawless maintenance.
• Drive standardization, improvement, automation, and AI readiness in Master Data Operations.
• Support SAP master data governance and transformation initiatives (Compass, SAP S/4HANA, Aurora, HERO).
• Ensure governance, controls, audit readiness, and data quality monitoring.
• Partner with business and transformation programs to implement data standards and scalable solutions.

Skills

Leadership

Stakeholder management

Data governance

SAP S/4HANA

Analytical thinking

Project management

Excel proficiency

Polish & English fluency

Education

Bachelor's or Master's degree in Business Administration / Finance / Data Management

Tools

SAP

Microsoft Dynamics AX

Microsoft Excel

Job description

Pandora Global Business Services (GBS) seeks a Senior Manager, Master Data Operations to lead a global team and govern master data across SAP and related systems. You will drive data quality, standardization, and automation while partnering with Finance, Supply Chain, and IT.

The role offers a hybrid work model in Warsaw, a real annual bonus, and a broad benefits package including medical care, life insurance, pension plans, and professional development support.