Global Digital Smart Factory Operations Technical Lead, Mondelez Digital Services

Mondelez International; gmina Skarbimierz; On-site; PLN 260,000 - 360,000; Full time

Job summary

Mondelēz International is seeking a Global Digital Smart Factory Operations Technical Lead to drive end-to-end service delivery for the IoT Platform and Applications, acting as the single point of contact for end users, plant IT, Engineering, IoT Center of Excellence, Deployment teams and third-party integrators.

You will lead release management from Dev to Prod, establish standardized ways of working, and guide continuous improvements while building knowledge within the IoT Ops organization,

Qualifications

• 7+ years in IT Service Delivery Management in manufacturing (CPG preferred).
• Experience with digital manufacturing applications and Industry 4.0 solutions (CPG preferred).
• Demonstrated experience leading a global digital manufacturing program.

Responsibilities

• Lead end-to-end service delivery ensuring SLA compliance and reliability of IoT Platform and Applications.
• Own the continuous improvement backlog and deploy CI changes into production.
• Own end-to-end release management across Dev, Test, Stage, Prod utilizing DevOps practices.
• Define and establish standardized ways of working and identify improvement opportunities for IoT Ops.
• Knowledge management and capability building for the IoT Ops organization.

Skills

Leadership

English (Advanced)

Communication

Problem-solving

Education

Bachelor’s degree in Computer Science/Information Technology or related field

Tools

AWS

Azure

Kubernetes

GitHub pipelines

Helm charts

SAP ECC/S4HANA

Job description

Warsaw, Poland

Plonsk, Poland

Jaroslaw, Poland

Cieszyn, Poland

Skarbimierz, Poland

Full time

R-181091

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

As Global Digital Smart Factory Operations Technical Lead you will lead the end-to-end Service Delivery for the IoT Platform and Applications. Act as the single point of contact for all support related activities bridging end users, plant-level IT, Engineering, IoT Center of Excellence, Deployment teams, and third-party integrators. The role is part of the MDS Digital Smart Factory organization.

How you will contribute

You will:

• Lead the end-to-end Service Delivery ensuring compliance to SLA’s, high availability and reliability of IoT Platform and Applications

• Own the continuous improvement backlog and ensure timely development and deployment of CIs into the production environment.

• Own the end-to-end release management lifecycle (Dev, Test, Stage, Prod) & process using DevOps for deploying new features/functionalities into the live environment.

• Define & establish standardized ways of working, identify and implement improvement opportunities to strengthen the IoT Ops organization & processes.

• Knowledge Management: Own the knowledge management and capability building of the IoT Ops organization

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Education:

• Bachelor’s degree in Computer Science/Information Technology or related field

Experience:

• 7+ years in IT Service Delivery Management preferably in manufacturing (CPG preferred) processes and systems.
• Understanding of digital manufacturing applications, Industry 4.0 solutions would be an added advantage (CPG preferred)
• Demonstrated experience leading a support organization in a large-scale global digital manufacturing program

Technical:

• Knowledge in AWS/Azure platform integration services with applications, other platforms and automation required.
• Experience with AWS, Kubernetes, and container-based edge computing architecture
• Experience with DevOps (GitHub pipelines, Helmchart, repos)
• SAP ECC/S4H Manufacturing modules (PP/PI, QM, WM, IM, PM) exposure or knowledge required.

Others:

• Strong leadership, communication and problem-solving skills
• Ability to coordinate and supervise the work of across multiple workstream (incidents, continuous improvements) running in parallel.
• Strong communication and interpersonal skills; ability to work effectively with global teams
• Work in an international environment with some travel.
• Language Requirement: English Advanced (Fluent in written and spoken English)

No Relocation support available

Business Unit Summary

At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands globally and locally including many household names such as Oreo , belVita and LU biscuits; Cadbury Dairy Milk , Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.

Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Software & Applications

Technology & Digital

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.