Global Delivery & Transformation Leader (RPA/ML)

Capgemini; Poznań, Wrocław, Opole, Lublin; On-site; PLN 120,000 - 150,000; Full time

Job summary

A global technology consultancy in Poznań is seeking an experienced transformation leader with 13-18 years of experience in BPO and shared services. You will manage client deliveries, drive transformation agendas, and foster growth with innovative solutions. The ideal candidate will possess strong leadership skills and the ability to work in a multicultural environment. Benefits include a company car, a yearly bonus, and comprehensive medical care.

Benefits

Company car

Yearly financial bonus

Private medical care

Access to training platforms

Qualifications

• 13 - 18 years of proven experience in BPO/shared service/business process.
• Experience leading large transformation programs, including process and technology refresh.
• Ability to work in a multicultural environment managing Global/Regional delivery.

Responsibilities

• Be the key face to the client from an end-to-end delivery perspective.
• Drive the transformation mindset at the client end.
• Work closely with the client team to drive active growth within the portfolio.

Skills

Leadership skills

Strong communication skills

Ability to influence

Project management ability

Change management experience

Knowledge of German

Knowledge of English

Job description

A global technology consultancy in Poznań is seeking an experienced transformation leader with 13-18 years of experience in BPO and shared services. You will manage client deliveries, drive transformation agendas, and foster growth with innovative solutions. The ideal candidate will possess strong leadership skills and the ability to work in a multicultural environment. Benefits include a company car, a yearly bonus, and comprehensive medical care.