German-Speaking Healthcare Engagement Specialist

PwC; Wrocław; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading consulting firm in Poland is seeking an Engagement Ambassador with German to support healthcare professionals in contract management and administrative processes. This role requires strong communication skills in both English and German, with a focus on supporting onboarding and invoicing without sales responsibilities. The company offers a hybrid working model and various employee benefits such as medical care and flexible work hours.

Benefits

Hybrid working model

Flexible start of the day

Wide medical and well-being programme

Individual benefits package

3 paid hours for volunteering per month

Additional paid Birthday Day off

Qualifications

• 3+ years of experience in healthcare provider engagements.
• Proficiency in English allowing for fluent communication both verbal and written.
• Proficiency in German allowing for fluent communication both verbal and written.
• Excellent professional communication skills, and strong customer service skills with ability to deliver high‑quality support.

Responsibilities

• Provide support for HCP/HCO onboarding, activity requests, contracting, travel, invoicing, and payments.
• Facilitate offline contract execution between HCP/HCO and internal signatories.
• Manage contract amendments by coordinating with stakeholders.
• Support post‑engagement tasks, including invoice reconciliation and expense recordation.

Skills

Healthcare provider engagements

Fluent English communication

Fluent German communication

Knowledge of HCP engagement compliance

Problem analysis and resolution

Professional communication skills

Experience with contract templates

Proficiency in Excel

Customer service skills

Tools

HCP engagement software

CRM systems

Job description

A leading consulting firm in Poland is seeking an Engagement Ambassador with German to support healthcare professionals in contract management and administrative processes. This role requires strong communication skills in both English and German, with a focus on supporting onboarding and invoicing without sales responsibilities. The company offers a hybrid working model and various employee benefits such as medical care and flexible work hours.