German-Speaking Flight Ambassador - Athens Opportunity

Next Job Abroad; Opole; Presencial; PLN 87.000 - 135.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flight to Greece

Airport pickup

Hotel accommodation

Home finding support

Professional training

Greek language course

Descripción de la vacante

Singapore Airlines in Athens seeks a German-speaking Flight Ambassador to ensure passengers have a smooth journey from booking to boarding. You will respond to customers, agencies and partners, update reservations, and explain travel rules and procedures.

The relocation package covers flight to Greece, airport pickup, hotel for a month, help finding a long-term home, full training, and access to Greek language courses.

Formación

• Fluent German and good English.
• Strong communication and customer service skills.
• Good computer skills and attention to detail.
• Organised, reliable and solution-oriented.
• Previous customer service experience is an advantage.

Responsabilidades

• Responding to customers, travel agencies and corporate partners through different channels.
• Entering customer information to issue tickets and update reservations.
• Explaining travel rules and procedures before flights.
• Processing refunds for lost or damaged tickets and reservation issues.
• Explaining applicable ticket fees and taxes.

Conocimientos

German language

English language

Communication

Customer service

Detail orientation

Descripción del empleo

Singapore Airlines in Athens seeks a German-speaking Flight Ambassador to ensure passengers have a smooth journey from booking to boarding. You will respond to customers, agencies and partners, update reservations, and explain travel rules and procedures.

The relocation package covers flight to Greece, airport pickup, hotel for a month, help finding a long-term home, full training, and access to Greek language courses.