German‑Speaking Customer Success Manager — Mid‑Market, Hybrid

Cornerstone Research; Polska; Hybrid; PLN 135,000 - 217,000; Full time

Job summary

A leading technology firm in Poland seeks a Customer Success Manager who is fluent in English and German to support clients in their use of the Cornerstone OnDemand platform. The role involves advising clients, offering best practice recommendations, and facilitating client meetings. Ideal candidates have experience in HRIS or related fields, excellent communication skills, and are highly detail-oriented. The offered salary range is 135,400 - 216,600 PLN, reflecting a hybrid work arrangement.

Benefits

Comprehensive benefits

Annual bonuses

Skill-based appraisals

Qualifications

• Experience as an Implementation Consultant, HRIS Specialist or related roles.
• Experience using Cornerstone OnDemand or similar HCM products.
• Ability to manage multiple projects simultaneously.

Responsibilities

• Support clients’ adoption and satisfaction with the Cornerstone solution.
• Educate clients on self-service tools and best practices.
• Conduct regular meetings with clients to ensure their success.

Skills

Fluent in English

Fluent in German

Detail-oriented

Excellent communication skills

Analytical skills

Organized and methodical

Education

B.A./B.S. in Human Resources, Organizational Development or Finance

Tools

Cornerstone OnDemand application

Job description

A leading technology firm in Poland seeks a Customer Success Manager who is fluent in English and German to support clients in their use of the Cornerstone OnDemand platform. The role involves advising clients, offering best practice recommendations, and facilitating client meetings. Ideal candidates have experience in HRIS or related fields, excellent communication skills, and are highly detail-oriented. The offered salary range is 135,400 - 216,600 PLN, reflecting a hybrid work arrangement.