German-Speaking Customer Service Advisor – Remote

Convergys; Warszawa; Remote; PLN 30,000 - 120,000; Full time

Job summary

A global customer service provider is seeking a Customer Service Advisor with proficiency in German. In this role, you will provide support via phone and email, resolve customer issues, and deliver technical assistance. Ideal candidates will have outstanding communication skills and a service-oriented mindset. This fully remote position offers a salary of 7000 PLN monthly plus commission, along with private medical care and life insurance.

Benefits

Private medical care

Life insurance

Sales commission

Fully remote position

Qualifications

• Service-oriented thinking focused on customer experience.
• Fluency in German with a minimum of C1 level.
• Outstanding communication and technical knowledge.

Responsibilities

• Provide assistance via phone and email.
• Deliver technical support and troubleshoot customer issues.
• Address contract and billing inquiries efficiently.

Skills

Fluency in German (min. C1 level)

Outstanding communication skills

Service-oriented thinking

Job description

A global customer service provider is seeking a Customer Service Advisor with proficiency in German. In this role, you will provide support via phone and email, resolve customer issues, and deliver technical assistance. Ideal candidates will have outstanding communication skills and a service-oriented mindset. This fully remote position offers a salary of 7000 PLN monthly plus commission, along with private medical care and life insurance.