German-Speaking Banking Care Specialist - Hybrid Remote

Kats Recruitment; Szczecin; Hybrid; PLN 126,000 - 170,000; Full time

Job summary

A leading recruitment agency in Poland is seeking a German-speaking Banking Customer Care Specialist. This full-time role involves supporting clients with banking queries and providing high-quality customer service. Candidates must be fluent in German and have a customer-focused mindset. A hybrid work model allows for flexibility after training. Attractive benefits and career growth opportunities are included.

Benefits

Private medical care

Life insurance

MultiSport card

MyBenefit monthly budget

Onboarding training

Qualifications

• Strong communication skills necessary for inbound customer queries.
• Interest in financial services or banking is important.
• Patience and professionalism in customer interactions.

Responsibilities

• Answer inbound customer queries in German via phone and email.
• Support clients with banking matters such as accounts and payments.
• Maintain accurate documentation of customer interactions.

Skills

Fluent German (C1)

Good English communication skills

Customer service mindset

Ability to handle sensitive information

Job description

A leading recruitment agency in Poland is seeking a German-speaking Banking Customer Care Specialist. This full-time role involves supporting clients with banking queries and providing high-quality customer service. Candidates must be fluent in German and have a customer-focused mindset. A hybrid work model allows for flexibility after training. Attractive benefits and career growth opportunities are included.