General Program Manager (L5) - Developer Enablement

Netflix Services Poland sp. z o.o.; Warszawa; On-site; PLN 90,000 - 120,000; Full time

Job summary

Netflix Services Poland sp. z o.o. is seeking a General Program Manager L5 to drive innovative developer education initiatives that empower engineers across the organization.

The role includes designing onboarding programs, managing technical training requests, and fostering a culture of continuous learning. The ideal candidate will have experience with GenAI tools such as Cursor and Copilot, along with strong skills in public speaking and documentation strategy.

Qualifications

• Experience delivering technical content to diverse audiences.
• Proven ability to empower teams to create training content.
• Strong ability to manage a large volume of requests.

Responsibilities

• Design and deliver customized onboarding programs.
• Manage requests for new training and documentation.
• Create insights dashboards to measure program effectiveness.

Skills

Public speaking confidence

GenAI tools experience

Data insights application

Documentation strategy proficiency

Large-scale initiative leadership

Tools

Learning Management Systems (LMS)

Job description

About the role

We are seeking an innovative, proactive learning enabler who is passionate about technical training and documentation, and who will amplify how engineers across Netflix learn, ship, and leverage AI in their day‑to‑day work. In this role you will own global developer learning programs end to end: from onboarding and ongoing education to documentation strategy, AI‑assisted workflows, and analytics on developer productivity.

General Program Manager L5 with breadth and depth of experience in Developer Education and Enablement.

What you will do

• Design and deliver customized onboarding programs and continuing education experiences through engaging formats tailored for various engineering personas.
• Manage and prioritize requests for new and updated technical training and documentation, ensuring alignment with strategic goals and learning needs.
• Guide content creation alongside stakeholders using a train‑the‑trainer model, enabling domain teams to scale their own educational efforts.
• Create insightful dashboards and performance metrics from raw data to measure and iterate on the effectiveness of onboarding programs, training sessions, and documentation quality.
• Partner with internal and external program managers, instructional designers, technical writers, SMEs, and facilitators for program execution.
• Foster a culture of continuous learning that promotes inclusion and empowers employees to own their growth.

Your experience must include or demonstrate

• Confidence in public speaking, with experience delivering technical content to diverse audiences, including seasoned engineers and people leaders.
• Hands‑on experience with GenAI tools (e.g., Cursor, Claude, Copilot) and ability to model effective AI‑assisted workflows for technical audiences.
• Ability to derive and apply data insights (support ticket analysis, learning outcomes, dashboards) to guide decisions.
• Track record of enabling and empowering teams/SMEs to create their own training content (e.g., train‑the‑trainer, hub‑spoke models).
• Proficiency in creating and editing engaging documentation, with strong opinions on documentation strategy, sustainability, and information architecture.
• Ability to manage and prioritize a large volume and variety of requests while maintaining focus on high‑impact, strategic initiatives.
• Experience designing blended learning formats (live, hybrid, async, self‑paced).
• Experience leading large‑scale initiatives end to end, and influencing stakeholders up, down, and across the organization.

Other attributes that will excite us

• Deep GenAI fluency and enthusiasm for AI‑powered productivity tools.
• Strong technical understanding and comfort collaborating closely with engineers.
• Experience optimizing global or remote training across multiple time zones.
• Familiarity with LMS or similar learning platforms.
• Experience balancing central standards with local team autonomy in training and documentation.
• Track record of running technical education or community events (internal conferences, tech talks, hackathons).
• Clear perspective on inclusive learning design for a diverse, global workforce.
• Experience driving cultural or process change in engineering organizations.
• Ability to benchmark tools (AI and otherwise) against internal developer use cases and make evidence‑based recommendations.

If you need an accommodation or adjustment for a disability or any other reason during the hiring process, please let us know.

We are an equal‑opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.