GBS Senior Transformation Manager

Capgemini; Wrocław; On-site; PLN 60,000 - 100,000; Full time

Job summary

A global technology consulting leader is seeking a candidate to lead GBS transformation projects in Finance. The role involves mentoring transformation consultants and collaborating with high-level stakeholders. Successful applicants will have at least 7 years in Business Transformation and fluent English, with additional languages being an asset. Strong leadership and interpersonal skills are essential for ensuring successful project delivery.

Benefits

Company car

Yearly financial bonus

Private medical care

Life insurance

Access to training platforms

Qualifications

• Min. 7 years’ experience in Business Transformation projects.
• Strong interpersonal skills with ability to collaborate effectively.
• Fluent English; French or German is a plus.

Responsibilities

• Lead GBS transformation projects within Finance.
• Steer transformation programs and apply process improvement methodologies.
• Represent IFAO P&C GBS team to external Clients.

Skills

Service Delivery Models understanding

Interpersonal skills

Leadership experience

Fluent English

Continuous Improvement mindset

Education

Project management certification

Tools

S4H

SAP ECC

Oracle

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR PROJECT

Capgemini Intelligent Finance & Accounting Operations Project and Consulting Team (IFAO P&C) helps organizations worldwide on their transformation journeys toward increased efficiency, effectiveness, control and competitiveness of their Global Business Services organization including but not limited to Finance departments, as well as towards improved customer experience, customer satisfaction and growing the core business of our Clients. As an integral part of Capgemini’s Global Business Services Team, you will be supporting our global Clients in the end-to-end GBS journey. Depends on your skill set, experience, and your strengths you might play a various role in the transformation projects starting from GBS Target Operating Model design to leading large-scale business transformations.

We seek focused and inspired individuals who have the special power to build the close, trusting relationships that are key to delivering the seamless and efficient services that Clients expect from Capgemini.

YOUR TASKS

• Lead the GBS transformation projects within Finance, mentoring and coaching Transformation Consultants in successful development and delivery of the project deliverables
• Steer transformation programs that may be related to: target operating model design, process design, process and technology maturity assessment, benchmarking, GBS / SSC set up, automation potential assessment, ERP/Platform solutions implementation, RPA implementation, transition, RPA implementation, training delivery, change management and similar
• Represent IFAO P&C GBS team in front of external Clients as well as for internal Capgemini Business Services Engagements
• Operate at the level of trustful GBS advisor for client
• Apply in practice different process improvement methodologies (e.g. Lean Six Sigma / DGEM Benchmarking) to the area of expertise for the continuous improvement and transformation purposes
• Act as a Stream Lead or Project Lead for non-complex projects, having full accountability for high quality deliverables with minimum guidance
• Own program / project deliverables related to GBS transformation programs
• General process knowledge - AP/AR/GL/MDM (others as advantage)
• Knowledge and experience in at least one of the ERPs: S4H, SAP ECC or Oracle (will be an advantage)

YOUR PROFILE

• Great and proven in practice, understanding of Service Delivery Models (GBS/ SSC/BPO/hybrid/BOT etc.)
• Great understanding and insight of GBS/ SSC service components (BPO / SSC markets / trends, CI, governance model, performance management, organizational structure, contracting, legal aspects, office fit out, connectivity, IT, back office, visual management, and others)
• Experience in Program Management (project management certification will be an asset) and proven track of program / projects delivery
• Strong interpersonal skills with ability to collaborate and work effectively with CxO level Stakeholders
• Demonstrated leadership experience and ability to adapt, with willingness to readily take ownership of tasks and problems
• Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands
• Lead the transformation team during project, mentor and coach less experience team members
• Translate GBS requirements into a business cases and create transformation roadmap
• Transition and other type of project work experience with exposure to Client
• Continuous Improvement, Client value and Innovation mindset with proven benefits delivered
• Min. 7 years’ experience in Business Transformation projects
• Fluent English, (French or German would be an asset)

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Practical benefits: company car, yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform
• Award-winning development programs to support your career at every stage. Connected Manager - our leadership development program has already helped over 300 employees accelerate their growth!
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings
• Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

When you join Capgemini, you don’t just start a new job. You become part of something bigger.

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