French & English-Speaking Travel Advisor-Relocation Package to Greece Provided

Cross Border Talents; Wrocław; Remote; PLN 30,000 - 120,000; Full time

Job summary

A multinational client is seeking French-speaking Customer Support Representatives to provide assistance on an online travel platform. Responsibilities include handling inquiries and guiding customers through processes. The role requires fluency in French and a strong command of English, alongside problem-solving skills. Applicants must be available for rotational shifts and have EU citizenship or a work permit for Greece.

Benefits

Flight tickets reimbursement with first salary

Relocation assistance for candidates moving to Greece

Qualifications

• Fluency in French (C2+) and a good command of English (B2 minimum).
• Strong communication and problem-solving skills necessary.
• A customer-oriented attitude and the ability to handle fast-paced work.

Responsibilities

• Deliver professional customer support in French and English.
• Handle inquiries regarding reservations, cancellations, payments, and account issues.
• Guide customers through online processes and ensure problem resolution.
• Maintain a high level of empathy and professionalism.
• Work towards set performance goals including quality and customer satisfaction.

Skills

Fluency in French (C2+)

Good command of English (B2 minimum)

Strong communication and problem-solving skills

Customer-oriented attitude

Ability to work in a fast-paced environment

Job description

Thinking of changing scenery?

We are seeking French (fluent, C2 and higher) and English (B2 and higher, written and spoken) speaking individuals to join our multinational client's team as Customer Support Representatives with an international team supporting a well-known online travel platform. In this role, you will provide high-quality assistance to customers via phone, chat, and email, helping them with reservations, payments, and platform-related queries.

Location: Athens, Greece

Work Model: Remote (for Greece-based candidates only) or Onsite in Athens (for those relocating, eligible for remote after 3 months)

Start Date: 17 October 2025
Schedule: 09:00-19:00, Monday to Sunday (rotational shifts)

Responsibilities

• Deliver professional customer support in French and English

• Handle inquiries regarding reservations, cancellations, payments, and account issues

• Guide customers through online processes and ensure seamless problem resolution

• Maintain a high level of empathy, professionalism, and efficiency

• Work towards set performance goals including quality, response time, and customer satisfaction

Requirements

• Fluency in French (C2+) and good command of English (B2 minimum)

• Strong communication and problem-solving skills

• Customer-oriented attitude and ability to work in a fast-paced environment

• Availability to work rotational shifts, Monday to Sunday

• EU citizenship or valid work permit for Greece

Important Considerations-Relocating Candidates:

-Flight tickets reimbursement with first salary

-Candidates relocating from abroad must arrive in Athens 7 days before the start date for hiring documentation

-Relocated employees must work onsite for at least 3 months (unless already living in Greece with housing and internet setup)

Application Deadlines

• Remote within Greece: Apply by 3 October 2025

• Onsite relocating to Athens: Apply by 10 October 2025