Field Service Engineer (f/m/n)

Hitachi Automotive Systems Americas, Inc.; Łódź; On-site; PLN 90,000 - 150,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Company events

Paid travel

Home office equipment

Job summary

Hitachi Energy in Łódź is seeking a Field Service Engineer to join our transformers team. You will execute service work on-site, install and commission equipment, perform routine maintenance, and deliver high-quality solutions to keep customers satisfied.

You will lead service projects, coordinate parts and resources, ensure safety and quality, and report progress. English communication and ability to travel internationally are required.

Qualifications

• Technical education in electrical, mechanical, power engineering or related discipline.
• Proven experience in installation, maintenance, servicing, or commissioning of industrial equipment; transformers strongly preferred.
• Good English for international collaboration.

Responsibilities

• Lead service activities on site, including installation, commissioning, maintenance and troubleshooting.
• Coordinate parts, materials and resources to meet project targets.
• Ensure safety, quality, and reporting; communicate with project manager and customers.

Skills

Electrical Engineering background

Field service experience

English communication

Travel readiness

Education

Technical education in Electrical/Mechanical/Power Engineering

Tools

Microsoft Office

Electrical schematics reading

Job description

Field Service Engineer (f/m/n)

Hitachi Energy has an exciting opportunity to join our Transformers business as a Field Service Engineer. You'll contribute to the execution of the service strategy and service growth by focusing on delivering timely, high-quality, cost-effective service offerings, solutions, and engineering projects for customers. Execute Service work in accordance with Hitachi Energy standard processes, quality standards, and safety guidelines. You'll be delivering quality customer service to satisfy our prestigious customers. Using your initiative to identify new service opportunities for Hitachi Energy.

How you'll make an impact

You’ll be playing a key role within a team of knowledgeable and experienced engineers/technicians undertaking and coordinating service activities on site, whilst keeping a close eye on health and safety and quality standards, schedules, and progress reporting to ensure customer satisfaction. Responsible for Transformer service activities as well on shore as off shore including installation and commissioning, device replacements, routine maintenance, inspections, and identifying problems to assist with providing analysis for recommendations. Coordinate all delivered parts, materials, and components for each project and optimise the use of your resources to meet delivery and performance targets as effectively as possible. Lead jobs from start to finish under the direction of the project manager, to meet clients’ requirements. Maintain project site documentation and checklists, prepare reports, and help to resolve any issues on site. You’ll provide feedback to assist with identifying and recommending effective new solutions to help meet business and/or customer needs. Apply all safety rules and follow safe practices, as well as keep environmental responsibilities in mind. But you’ll also assess and highlight hazards and implement actions to ensure the safety of both people and equipment.

Your Background

• Technical education in Electrical Engineering, Mechanical Engineering, Power Engineering, or a related technical discipline.
• Proven experience in the installation, maintenance, servicing, or commissioning of industrial equipment or machinery; experience with power transformers is considered a strong advantage.
• Previous experience leading operational teams, as well as practical knowledge of the construction, installation, testing, and measurement of power transformers, will be an asset.
• Ability to read and interpret technical documentation, engineering drawings, and electrical schematics.
• Hands‑on experience with installation, testing, and measurement equipment.
• Good command of English, enabling effective communication in an international working environment.
• Willingness to undertake frequent and extended work delegations (typically 3‑8 weeks at a time), both domestically and internationally.
• Strong sense of responsibility for personal and team safety, with a proactive, detail‑oriented, and collaborative approach to work.
• Ability to perform effectively in demanding environments and manage priorities under pressure.
• Requires Developing Digital and Data Fluency - good knowledge of Microsoft Office (especially Excel and PowerPoint).
• Practical knowledge of AI tools will be an adventure.
• Valid Category B driving license.

Our benefits offering for this role generally includes:

• Private medical care and life insurance
• Access to fitness and wellness programs
• Access to benefits platform with discounts and perks
• Employee Capital Plans (PPK)
• Equipment for working from home or allowances for setting up a workplace at home
• Spectacles and contact lenses allowance
• Company events and team‑building activities
• Psychological support program
• Free parking available

Add if applicable: additional benefits may apply depending on the role, grade, and business requirements. You will receive more specific information during the recruitment process.

Accessibility and reasonable accommodation: Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment: As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision‑making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi’s Global Data Privacy Notice.

Background Screening and Security Checks: As part of the hiring process, Hitachi Energy conducts pre‑employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security‑sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. E-mail us for data privacy inquiries or technical support.