Expert Quality Assurance Lead

Nordea Bank Norge ASA; Poland; Hybrid; PLN 230,000 - 320,000; Full time

Benefits offered by this job

Hybrid working model

Job summary

Nordea Bank Abp is seeking a Quality Assurance Leader for the SD Batch, Cross-border & SWIFT QA & Testing team to shape and develop a high-performing QA function focused on SEPA batch payments processing.

You will lead multinational QA engineers and external consultants, drive automation, and establish testing standards while collaborating with business partners to deliver measurable value with a customer-centric mindset.

Qualifications

• Proven track record of delivering complex IT projects.
• Leadership and coaching experience.
• Experience leading multinational teams and collaborating with multiple vendors in complex environments.

Responsibilities

• Lead and inspire a global QA team of engineers, including internal staff and external consultants.
• Drive testing activities across SIT, E2E, NFT, and UAT with a strong automation focus.
• Establish and adhere to Nordea quality standards and release plans.
• Collaborate with IT, Business Analysis, and QA to enrich features and manage risks.

Skills

Leadership

QA expertise

Test automation

Cross-border payments

Stakeholder management

Education

Degree in computer science / engineering / finance

Job description

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Job ID: 5224

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy. We’re building an agile, forward-looking environment where technology creates real impact. Here, your expertise, ideas, and individuality are valued—and you’ll have the opportunity to grow, influence how we work, and help shape solutions that matter to millions of customers.

Nordea is a place where traditions meet tomorrow. We're not just a bank, we'rea tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.

About this opportunity

Welcome to the “SD Batch, Cross-border & SWIFT QA & Testing” team, where quality, collaboration, and continuous improvement are central to everything we do. We ensure our customers’ needs are met through high-quality SEPA batch payment processing. As a Quality Assurance Leader, you’ll have the chance to shape and develop a high-performing QA and testing team while also contributing hands‑on as an experienced QA professional. Working closely with business partners and IT teams, you’ll play a key role in delivering business priorities and advancing quality assurance in a highly important payments area.

What you’ll be doing:

• Leading and inspiring a global team of QA engineers, including both internal employees and external consultants
• Using your QA expertise to deliver measurable business value through modern, end-to-end quality assurance practices
• Identifying and optimizing ways of working across the ART and contributing to improvements across the wider Domain and Service Area
• Supporting team members in their development and driving testing activities for planned releases, with a strong focus on competence building, knowledge sharing, and effective use of standards, frameworks, and tools
• Establishing and maintaining strong partnerships with key stakeholders .
• Collaborate and communicate effectively with in the ART and outside of ART
• Setting team priorities based on delivery roadmaps and actively supporting the team in resolving impediments and managing risks
• Driving the use of AI and automation in testing to improve speed, quality, and efficiency
• Providing proactive feedback to execution leads on build-item planning and readiness based on testing capacity
• Actively participating and contributing in PI plannings and team ceremonies
• Supporting system teams in setting up test environments, integrations, and test data across all QA test levels
• Implementing and adhering to Nordea quality standards
• Creating and driving MTP, release test planning, test reporting, and test execution
• Driving all testing phases ( SIT, E2E, NFT, UAT) with full ownership of QA activities for batch payments testing
• Driving automation first strategy in all testing phases
• Establishing close co-operation between IT , Business Analysis and QA team. Actively coaching team to contribute to Feature enrichment process
• Creating a sense of ownership with in the QA team

You’ll join a growing team where the customer perspective and people development are at the heart of what we do. This is a great opportunity to take on a visible role, collaborate across borders, and make a meaningful contribution in a dynamic and supportive environment. The role is based in Helsinki or Poland.

Who you are

Collaboration. Ownership. Passion. Courage. These values shape how we work and succeed together—and if they resonate with you, you’ll feel right at home in our team.

To succeed in this role, we believe you have:

• Strong leadership capabilities, with the ability to coach, mentor, and bring out the best in others
• Deep expertise across multiple QA and testing disciplines, including non-functional testing
• Strong analytical skills and a genuine interest in delivering high quality SEPA batch payments processing
• Excellent collaboration, communication, and stakeholder management skills, with the ability to build trust across teams
• A strong drive to create value, improve continuously, and deliver with a customer‑centric mindset

Your experience and background:

• A proven track record of delivering complex IT projects
• Experience in payments, including SEPA, instant, or cross‑border payments
• Leadership and coaching experience
• Experience leading multinational teams and collaborating effectively with multiple vendors in complex environments
• A degree in computer science, engineering, finance, or a related field

What we offer

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.

People are driven by many different factors. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

We enable dreams and aspirations for a greater good.

We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us. Studies show that members of underrepresented communities don’t apply for jobs unless they tick all the qualification boxes. If this is part of why you hesitate to apply, we would like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think.

Only for candidates in Finland: A security clearance will be performed for the person selected for this position.

Only for candidates in Poland:Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: https://www.nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf

We reserve the right to reply only to selected applications.