Europe HR Services Hub Lead

Wärtsilä; Województwo pomorskie; Hybrid; PLN 336,000 - 422,000; Full time

Job summary

A leading technology company is seeking a People Support Hub Manager for Europe, located in Poland or other European countries. This role involves driving the HR transformation journey and managing a distributed team while ensuring high-quality service delivery for approximately 12,000 employees. With 10+ years in HR and expertise in HR Shared Services, this position helps in shaping centralized HR operations, enhancing employee experiences, and ensuring compliance across multiple countries.

Qualifications

• Around 10+ years of HR experience, with 5+ years in leadership roles.
• Experience in building or transforming HR service centers.
• Deep knowledge of HR operations and employee lifecycle.

Responsibilities

• Lead strategy and continuous evolution of centralized HR services.
• Ensure consistent high-quality service delivery across Europe.
• Monitor SLAs, KPIs, and analytics to drive high quality performance.

Skills

HR Shared Services

Global Business Services

Transformation Leadership

Communication

Stakeholder Management

Tools

SAP SuccessFactors

ServiceNow

Zendesk

Job description

A leading technology company is seeking a People Support Hub Manager for Europe, located in Poland or other European countries. This role involves driving the HR transformation journey and managing a distributed team while ensuring high-quality service delivery for approximately 12,000 employees. With 10+ years in HR and expertise in HR Shared Services, this position helps in shaping centralized HR operations, enhancing employee experiences, and ensuring compliance across multiple countries.