EU Multilingual Customer Support Agent (Remote/Hybrid)

Cross Border Talents; Warszawa; Remote; PLN 30,000 - 120,000; Full time

Job summary

A customer service recruitment company seeks a Multilingual Customer Service Agent fluent in English and another European language. This role offers remote, hybrid, or on-site options in attractive European locations. You will support customers through various communication channels and ensure high satisfaction. Ideal candidates will possess excellent communication and problem-solving skills, alongside EU citizenship or a valid work permit.

Benefits

Competitive salary

Performance-based bonuses

Welcome bonus

Relocation package

Qualifications

• Fluency in English and another European language.
• Excellent communication and problem-solving skills.
• EU citizenship or valid work/residency permit.

Responsibilities

• Support customers via phone, email, and live chat.
• Provide accurate product information and effective solutions.
• Ensure high levels of customer satisfaction and maintain service quality.

Skills

Fluency in English

Fluency in additional European language

Excellent communication skills

Problem-solving skills

Job description

A customer service recruitment company seeks a Multilingual Customer Service Agent fluent in English and another European language. This role offers remote, hybrid, or on-site options in attractive European locations. You will support customers through various communication channels and ensure high satisfaction. Ideal candidates will possess excellent communication and problem-solving skills, alongside EU citizenship or a valid work permit.