Engineering Sales & Post-Sale Consulting Senior Professional

Hitachi Automotive Systems Americas, Inc.; Kraków; On-site; PLN 120,000 - 150,000; Full time

Job summary

A global engineering firm in Kraków is seeking a Wireless Application Engineer to provide technical support for cutting-edge communication technologies. You'll collaborate with system integrators and utility customers, ensuring optimal performance with Hitachi Energy Wireless Solutions. Ideal candidates will have a background in Telecommunications or related fields, along with strong skills in debugging and customer support. This role offers a collaborative environment with opportunities for innovation and growth.

Qualifications

• 3+ years of experience in customer support/testing of network protocols.
• Familiarity with 4G/5G technologies and troubleshooting.
• Fluency in English and knowledge of additional languages is a plus.

Responsibilities

• Provide technical support for system integrators.
• Collaborate with developers and perform onsite service work.
• Participate in industry events and represent the organization.

Skills

Technical support

Debugging

Collaboration

Communication

Linux

Network protocols

Interpersonal skills

Wi-Fi standards

Education

BSc or MSc in Telecommunications, Computer Science, or Electronics

Tools

Wireshark

CRM tools

Job description

.Engineering Sales & Post-Sale Consulting Senior Professional page is loaded## Engineering Sales & Post-Sale Consulting Senior Professionallocations: Krakow, Lesser Poland, Poland: Chennai, Tamil Nadu, Indiatime type: Full timeposted on: Posted Todayjob requisition id: R0102542**Location:**Krakow, Lesser Poland, Poland**Job ID:**R0102542**Date Posted:**2025-11-19**Company Name:**HITACHI ENERGY SERVICES SP. Z O.O.**Profession (Job Category):**Engineering & Science**Job Schedule:**Full time**Remote:**No**Job Description:**### **The Opportunity**Join Hitachi Energy as a Wireless Application Engineer and become a key technical expert supporting system integrators and utility customers with our advanced wireless solutions. In this role, you will work on cutting-edge communication technologies, providing hands-on technical support, troubleshooting, and product demonstrations. You will collaborate with regional teams and customers to ensure seamless integration and optimal performance of wireless systems, while contributing to innovation and continuous improvement in utility communication infrastructure.### **How You Will Make an Impact*** Provide technical support for system integrators and utility customers using Hitachi Energy Wireless Solutions* Debug, resolve, and reproduce critical issues to ensure optimal customer experience* Support integration and launch of new products at customer sites* Prepare and configure devices for demonstrations, diagnostics, and application evaluations* Perform remote and onsite service work, including equipment assessment and field upgrades* Utilize Customer Resolution Management tools to track and escalate product issues* Collaborate with developers, QA, and product management to improve solutions* Participate in industry events, trade shows, and technical conferences to represent the organization### **Your Background*** BSc or MSc degree in Telecommunications, Computer Science, Electronics, or a related field* 3+ years of experience in customer support and testing of network protocols/telecommunication systems* Strong knowledge of Wi-Fi standards, broadband applications, and host stack protocols (IPv4/IPv6/TCP/UDP)* Advanced Linux skills and familiarity with database solutions (MySQL, Oracle)* Excellent communication and interpersonal skills with a collaborative mindset* Preferred: Experience with 4G/5G technologies, 3GPP specs, field testing, and debugging tools (Wireshark, QXDM)* Familiarity with VMware setup and CRM tools for customer support is a plus* Fluent in English; additional languages are an advantage## Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.## This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.