End-to-End Order Lead for Critical Medical Devices (SAP)

Philips; Łódź; Hybrid; PLN 50,000 - 70,000; Full time

Job summary

A health technology company is seeking a Customer Order Specialist in Łódź. This role involves managing the order process for life-saving medical products and ensuring exceptional customer support. The ideal candidate should have a university degree, proficiency in English (C1), and skills in problem-solving and organization. Attractive benefits include annual bonuses, private medical care, and learning opportunities, with a hybrid working model requiring in-office attendance three days a week.

Benefits

Annual bonus based on performance achieved

Private medical care with option for family

Benefit System cards

Discount for Philips’ products

Wide variety of training & learning opportunities

Promotion of a healthy lifestyle in the office

Employee Assistance Program

Qualifications

• Some first experience in fields related to customer service, order management, procurement, supply chain, logistics.
• English proficiency at C1 level.

Responsibilities

• Handle the full ordering process, including configuration checks, booking orders, and tracking shipments.
• Collaborate with healthcare providers to ensure smooth delivery of health products.
• Prioritize and manage orders for critical medical devices.
• Leverage SAP for order processing and tracking.
• Work with various departments to align on customer needs.
• Address and resolve order-related issues swiftly.

Skills

Problem-solving

Communication skills

Organization skills

Team player

Customer service

Education

University degree

Tools

SAP

Job description

A health technology company is seeking a Customer Order Specialist in Łódź. This role involves managing the order process for life-saving medical products and ensuring exceptional customer support. The ideal candidate should have a university degree, proficiency in English (C1), and skills in problem-solving and organization. Attractive benefits include annual bonuses, private medical care, and learning opportunities, with a hybrid working model requiring in-office attendance three days a week.