Ecommerce Ops Specialist - Omnichannel & Hybrid

Pandora; Województwo mazowieckie; Hybrid; PLN 35,000 - 50,000; Full time

Job summary

A global jewellery brand is seeking a Junior eCommerce Operations Specialist in Warsaw, Poland. In this role, you'll support daily eCommerce activities across multiple countries, driving omnichannel initiatives to enhance customer experience. Ideal candidates should have 1-2 years of relevant experience, strong communication skills, and a passion for eCommerce. The position offers a hybrid work model and various employee benefits, fostering a culture of continuous growth.

Benefits

Hybrid work model with flexible hours

Medicover medical care

Life insurance

Employee discounts

Pension plans

Qualifications

• 1–2 years of experience in eCommerce operations or similar role.
• Genuine passion for eCommerce and interest in market trends.
• Solid command of English.

Responsibilities

• Support global omnichannel initiatives and local market needs.
• Collaborate with local and global teams to improve customer experience.
• Monitor delivery performance and suggest improvements.

Skills

eCommerce operations

Strong communication skills

Analytical thinking

Customer-first mindset

Organizational skills

Job description

A global jewellery brand is seeking a Junior eCommerce Operations Specialist in Warsaw, Poland. In this role, you'll support daily eCommerce activities across multiple countries, driving omnichannel initiatives to enhance customer experience. Ideal candidates should have 1-2 years of relevant experience, strong communication skills, and a passion for eCommerce. The position offers a hybrid work model and various employee benefits, fostering a culture of continuous growth.