Director, Global WMS Software Engineering and Product Design

HelloFresh; Warszawa; Hybrid; PLN 180,000 - 360,000; Full time

Benefits offered by this job

Health insurance

Flexible Working

26 days paid vacation each year

Learning & Development budget

Mentoring Program

Employee Referral Program

Free coffee, drinks and fresh fruit

Job summary

HelloFresh Warsaw is building a new R&D Tech Hub and seeks a servant leader for our WMS software engineering and product functions. You will own the full software delivery lifecycle for the Infios Warehouse Advantage platform across global locations.

You'll drive engineering excellence, AI-assisted tooling, and a culture of high-velocity, reliable releases in a hybrid work environment with collaboration across operations, automation, procurement, and finance teams.

Qualifications

• WMS software engineering and implementation experience.
• Experience with Infios Warehouse Advantage WMS platform.
• Hands-on experience with CI/CD pipelines and IaC practices.

Responsibilities

• Provide technical direction and oversight for the WMS deployment globally.
• Drive integration architecture to upstream tooling via CI/CD pipelines.
• Collaborate on AWS hosting sizing and performance for WMS Architecture.
• Champion AI-assisted engineering, automated code review, and test generation.
• Own CI/CD maturity roadmap with automated deployment and feature flags.
• Lead QA strategy with automated regression suites and performance testing.
• Define and track engineering metrics (DORA) for performance reporting.
• Collaborate on architectural decisions and legacy system transitions.
• Coach engineers and partner with HR for talent development.

Skills

WMS engineering

Infios Warehouse Advantage

CI/CD pipelines

AI-assisted tooling

Tools

SQL Server

Debezium/Kafka

Job description

Join our R&D Tech Hub in Warsaw

We’re building a new R&D Tech Hub in Poland and are looking for people who want to make a real impact from day one. You’ll be part of a globally connected team, helping to shape the culture and ways of working at our new location. This is a hands‑on role in a supportive environment, where collaboration, learning, and adaptability are key.

Join our R&D Tech Hub in Warsaw

We’re building a new R&D Tech Hub in Poland and are looking for people who want to make a real impact from day one. You’ll be part of a globally connected team, helping to shape the culture and ways of working at our new location. This is a hands‑on role in a supportive environment, where collaboration, learning, and adaptability are key.

About the role: What's in the Box

HelloFresh is searching for an action‑oriented servant leader for our warehouse management system (WMS) Software Engineering and Product functions. This leader owns the full software delivery lifecycle for HelloFresh's global warehouse fulfillment and inventory control domain — from architecture and product design through engineering execution, quality assurance, and operational reliability. You will drive a culture of product & engineering excellence, leveraging modern agentic tooling and AI‑assisted workflows to increase team velocity, reduce defect escape rates, and accelerate deployment confidence. You will collaborate closely with stakeholders across technology, operations, automation/production technology, procurement, and finance to deliver innovative solutions on our strategic WMS platform — Infios's Warehouse Advantage (Körber/Highjump) — while balancing competing priorities and technical resource demand.

What you’ll do: The Recipe

• WMS Solution Ownership: Provide technical direction, development oversight, and performance accountability for HelloFresh's deployment of Infios's Warehouse Advantage (Körber/Highjump) WMS platform across all global locations.
• Integration Architecture & Reliability: Drive WMS application layer Integration architecture to upstream tooling and host systems via CI/CD pipelines [Debezium/Kafka to Snowflake/Databricks].
• Platform Architecture: Partner/ support as needed the Hosting Architecture team in the optimal sizing and performance of WMS Architecture in AWS.
• Agentic Engineering & Developer Productivity: Champion and drive adoption of agentic engineering practices across the team: automated code review tooling (e.g., AI-assisted PR analysis, static analysis agents, LLM-powered code quality gates), AI-augmented test generation and execution, and intelligent deployment pipelines. Measure and report the impact of these practices on delivery velocity and defect escape rate.
• CI/CD & Deployment Automation: Own the maturity roadmap for CI/CD pipelines. Establish automated deployment workflows with robust rollback strategies, feature flagging, environment-specific gate checks, and infrastructure-as-code practices — enabling high‑confidence, low‑friction releases across all WMS environments.
• Quality Engineering & Test Automation: Partner with WMS Services and Support leadership to build a world‑class QA function. Drive adoption of automated regression suites, AI-assisted edge case generation, and contract testing for integrations. Push teams beyond happy‑path coverage toward comprehensive scenario validation, including automated performance and load testing for peak fulfillment periods.
• Engineering Metrics & Continuous Improvement: Establish DORA metrics (deployment frequency, lead time for change, change failure rate, and mean time to restore) as the foundation of engineering health reporting for the WMS organization. Set baselines, publish improvement targets, and use metric trends to identify bottlenecks, prioritize tooling and process investments, and communicate engineering performance to senior leadership.
• Technical Roadmap & Architecture Governance: Partner with peers and senior leadership on architectural decision‑making for WMS platform evolution, integration patterns, and technology transitions. Champion the use of structured design reviews to maintain coherent, scalable technical direction. Lead evaluations to refactor or replace legacy systems, including risk mitigation and transition planning.
• Vendor & Capacity Management: Work with department leadership to source and partner with 3rd‑party vendors to augment internal engineering capacity and expertise. Maintain vendor performance accountability and ensure structured knowledge transfer to build durable internal capability.
• People Leadership & Talent Development: Coach, develop, and retain high‑performing engineers, product managers, and team leads. Partner with HR and Talent Acquisition to build organizational depth — playing an active role in recruiting, onboarding, and career development.
• International Standardization/ Release Consolidation. Partner with departmental leadership, peer domains, and executive leadership to own the long term roadmap for product consolidation to a single application release version administered globally.
• Cross‑functional Leadership. Serve on both the Fulfillment Technology and overall Automation & Technology leadership teams, reinforcing HelloFresh DNA values, establishing KPIs, and prioritizing strategic initiatives at a departmental level.

What you’ll bring: The Ingredients

Technical/Engineering Experience

• 10+ years of warehouse management system (WMS) software engineering and implementation experience with a tier‑one WMS in an RF‑based distribution, manufacturing, or e‑commerce fulfillment environment.
• 3+ years of direct hands‑on experience with Infios's Warehouse Advantage (Körber/Highjump) WMS platform with SQL Server.
• 3+ years managing application integrations via microservices and associated toolsets, including REST APIs, event‑driven architectures, and ETL pipelines.
• Demonstrated experience implementing or scaling CI/CD pipelines, including automated testing gates, deployment automation, and infrastructure‑as‑code (IaC) practices across multi‑environment WMS or fulfillment technology stacks.
• Hands‑on familiarity with agentic and AI‑assisted engineering tools — including automated code review platforms, AI‑assisted test generation, and LLM‑powered developer productivity tools (e.g., GitHub Copilot, CodeRabbit, SonarQube AI, or equivalent) — with a track record of driving meaningful team‑wide adoption and measurable impact.
• Experience defining and tracking engineering delivery and quality metrics (DORA metrics or equivalent) and using data to drive process improvement and leadership reporting.
• Experience leading evaluations to refactor or replace legacy systems, including developing and executing technology transition plans with appropriate risk mitigation strategies.

Product Experience

• Experience leading a design and product process that scales a digital technology operations ecosystem across volume growth, multiple brands, and new digital properties.
• Strategic thinker with the ability to build and execute innovative digital product strategy while executing tactically against multiple competing priorities simultaneously.
• Proven ability to translate business requirements into technical specifications, roadmaps, and delivery plans — and to communicate progress and tradeoffs clearly to both technical and non‑technical stakeholders.
• Demonstrated ability to build leadership support for proactive technology investments, making the business case for engineering quality, automation, and platform modernization.

Above all, we are looking for people who will make HelloFresh Group better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer: The Toppings

• Health - You’re covered from your first day with private health insurance.
• Flexible Working - We work in‑office 3 days a week to align on goals, with flexible hours to support work‑life balance and personal needs.
• Time Off - You receive 26 days of paid vacation each year, providing you time to rest and recharge.
• Learning and Development - An annual Learning & Development budget and a Mentoring Program to support your ongoing professional growth.
• Employee Referral Program - Our team members can take part in our internal employee referral program and receive a bonus for recommending successful candidates to open roles.
• Daily Comforts - Free coffee, drinks, and fresh fruit are available to keep you refreshed throughout the day.