Digital Merchandising Lead

eStoreLabs; Województwo pomorskie; On-site; PLN 80,000 - 100,000; Full time

Job summary

An eCommerce advisory firm based in Poland is looking for a team leader to manage digital merchandisers. The role requires experience in eCommerce, advanced English skills, and familiarity with project management tools. This position offers a hybrid work model, an employment contract, and various benefits including training and a supportive culture.

Benefits

MultiSport benefits

Private Medical Care

Life insurance

Inspiring work environment

Charity initiatives

Office snacks and coffee

Video games at work

Company events

Responsibilities

• Lead a small team of digital merchandisers.
• Conduct one-on-ones and support team members.
• Monitor team capacity and prioritize tasks.
• Support team with monthly task planning.
• Optimize workflows for efficiency.
• Analyze eRetailer capabilities and present findings.
• Identify up-sell opportunities for clients.
• Ensure high quality of deliverables.
• Perform quality spot checks on deliverables.
• Analyze eCommerce data for recommendations.
• Participate in weekly regional calls.
• Identify risks and implement mitigation strategies.
• Regularly report project statuses to clients.
• Coordinate image production with designers.
• Follow eCommerce trends and share knowledge.

Skills

Team management experience

eCommerce experience (2 years)

Advanced English (C1)

Familiarity with PM tools (JIRA, Asana)

Intermediate Excel knowledge

Multitasking skills

Assertiveness

Organisational skills

Presentation skills

Positive attitude

Attention to detail

Team player mindset

Job description

We are eStoreLabs, a data-driven eCommerce powerhouse with strategic advisory capabilities. As an agile-oriented eCommerce company, we serve global enterprises and help build online sales for brands. We provide measurable results through performance-based custom strategies tailored to your needs. We are passionate about helping businesses grow faster and more efficiently. Our team of experts is creative, highly professional, and accountable. And they have only one goal: to supercharge clients' brands and help them acquire and retain customers.

Requirements

• First experience in team management
• Experience in eCommerce min. 2 years
• Advanced level of English - at least C1
• Experience in working with PM tools (JIRA, Asana, Trello, Monday.com)
• At least intermediate excel knowledge
• Multitasking talent (working on many projects at once & working in many tools)
• Assertiveness and courage in presenting your ideas
• Strong organisational skills
• Good presentation skills
• Positive attitude and problem-solving mindset
• Accuracy and attention to detail
• Being a team player with a sense of responsibility for the tasks assigned

Responsibilities

• Leading a small team of digital merchandisers
• Conducting 1:1s & supporting team members with challenges
• Monitoring the team’s capacity and supporting in prioritising tasks
• Supporting team with monthly task planning per market
• Optimising ways of working to speed up processes and work more efficiently
• Analysing eRetailer capabilities & sharing recommendations with client in form of presentations
• Spotting up-sell opportunities & recommending new services
• Ensuring high quality of deliverables & timely execution of tasks across led markets
• Performing quality spot checks & sharing feedback based on spotted gaps
• Analysing eCommerce data & sharing recommendations based on it
• Active participation on weekly calls with Regional and Local stakeholders
• Spotting risks & implementing necessary steps to eliminate potential blockers
• Report project statuses to client on a regular basis
• Coordinating image production (being in contact with Copywriters & Designers)
• Following eCommerce trends & sharing knowledge across team

We Offer

• Employment contract
• Development and training in Digital
• Choice of benefits (MultiSport, Private Medical Care, Life insurance)
• Great atmosphere and inspiring international environment without rigid corporate rules
• Supportive culture based on trust and open communication
• Lots of unforgettable company events and integrations 🙂
• Office in the city centre of Warsaw - just next to the metro station
• Hybrid work system (2 days from the office, 3 days remote)
• Shorter work on Fridays
• Charity initiatives
• Video games at work
• Snack drawer and delicious coffee 🙂