Digital Marketing Strategist, Customer Success Acceleration (English, Polish)

Google; Warszawa; On-site; PLN 60,000 - 80,000; Full time

Job summary

A leading technology company seeks a candidate to support clients with media and technical services for their advertising products in Warsaw. This role involves training in Google's product suite, analyzing data for insights, and collaborating with account managers to provide optimal client support. Candidates should have a bachelor's degree, fluency in English and Polish, and experience in strategy or customer relationship management. Excellent project management skills are essential.

Qualifications

• 2 years of experience in strategy, analytics, or insight-based product solutions.
• 1 year of experience in customer relationship development or account management.
• Ability to communicate fluently in English and Polish.

Responsibilities

• Complete extensive training to become an expert in Google’s product suite.
• Collaborate with Account Managers to support client portfolios.
• Analyze data and trends to create meaningful insights for clients.
• Implement solutions and optimize against advertiser goals.

Skills

English fluency

Polish fluency

Project management skills

Data analysis

Customer relationship management

Education

Bachelor's degree or equivalent

Job description

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in strategy, analytics or insight-based product solutions.
• 1 year of experience working in customer relationship development, account management, media consulting, client/stakeholder management, or a similar role.
• Ability to communicate in English and Polish fluently to support client relationship management in this region.

Preferred qualifications

• Experience in advertising, sales, marketing, consulting, or media.
• Knowledge of online marketing strategy and tactics.
• Ability to build compelling narratives to successfully influence clients utilizing data and insights.
• Excellent project management skills with the ability to oversee multiple, simultaneous solutions, supported by internal teams.
• Expertise in managing digital advertising campaigns with a focus on performance marketing.

About The Job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self‑help and in‑product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross‑functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

Google creates products and services that make the world a better place, and g’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about g, check out our video .

Responsibilities

• Complete extensive training to become an expert in Google’s product suite.
• Collaborate closely with Account Managers/Account Executives determine the optimal support for the client portfolio.
• Develop and apply knowledge of the market, industry, products, and tools in preparation to offer solutions for our clients’ business challenges.
• Analyze data and trends in order to create meaningful insights for clients.
• Implement solutions, track performance, and optimize against advertiser goals.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .