Data Moderation with Portuguese (start date: 1st of December)

Arche Consulting Sp. z o.o.; Kraków; On-site; PLN 40,000 - 60,000; Full time

Job summary

A consulting firm in Poland seeks a Data Moderator with proficiency in Portuguese and English for a role focused on reviewing and verifying business information. Responsibilities include engaging with clients and updating databases. This position offers a comprehensive benefits package, a professional development pathway, and opportunities for training, including language courses.

Benefits

Benefits package including healthcare insurance

Multinational environment

Opportunities for professional development

Language courses available

Qualifications

• Experience in customer service is essential.
• Must possess at least a B2/C1 level of English and Portuguese.
• Strong written and oral communication skills are required.

Responsibilities

• Review maps data to assess business information accuracy.
• Engage with businesses mainly through phone calls.
• Update client platforms based on verified information.

Skills

Customer service experience

English language knowledge (min. B2/C1)

Portuguese language knowledge (min. B2/C1)

Good communication skills

Attention to detail

Job description

Data Moderation with Portuguese (start date: 1st of December)

Reference number: DM/NY location małopolskie / Kraków category Back office

Responsibilities:

• review maps data to assess business information accuracy based on client policies,
• engage with business, predominantly via quick outbound phone calls, to verify their business information,
• update client platforms based on verified information,
• make well-balanced decisions based on market-specific knowledge.

Requirements:

• customer service experience,
• English language knowledge min. B2/C1 level,
• Portuguese language knowledge min. B2/C1 level,
• good written and oral communication skills, with excellent attention to detail,
• the ability to apply judgment on the job and the ability to effectively multi-task in a deadline-driven atmosphere,
• good time management, prioritization, and ability to work without close supervision and under pressure.

Our client offers:

• benefits package including healthcare insurence, life assurence and pension program
• open-minded and multinational environment,
• opportunity to be part of a global organization focused on development,
• professional development and a clear career path,
• training & development opportunities including language courses.