Danish-Speaking Customer Service Advisor

Concentrix; Płońsk; Presencial; PLN 112.000 - 134.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health insurance

International company environment

Multicultural work environment

Career development and international経験

Descripción de la vacante

Concentrix in Katowice, Poland, seeks a Danish-speaking Customer Service Advisor to join our international team. You will answer questions, provide product information, and resolve inquiries related to orders and products.

The role requires fluent Danish and strong communication skills. It is an on-site position with private health insurance and opportunities to develop your skills and gain international experience.

Formación

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• A customer-focused and professional approach.
• Ability to work independently and as part of an international team.
• Previous customer service experience is an advantage but not essential.

Responsabilidades

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Conocimientos

Danish language

Communication

Customer focus

Independent work

Customer service experience

Descripción del empleo

Contract: Employment Contract (Labour Contract)

About the Role

We are looking for Danish-speaking Customer Service Advisors to join an international company operating in the power tools and equipment industry.

In this role, you will support Danish-speaking customers by answering questions, providing product information, and helping resolve inquiries related to orders and products.

Your Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Requirements

• Fluent Danish, both written and spoken.
• Strong communication and problem-solving skills.
• A customer-focused and professional approach.
• Ability to work independently and as part of an international team.
• Previous customer service experience is an advantage but not essential.

What We Offer

• Monthly salary of 11,000 PLN.
• Private health insurance
• The opportunity to work with an international company in the power tools and equipment industry.
• A professional and multicultural working environment.
• Opportunities to develop your skills and gain international work experience.

Location and Work Environment

The position is based at the company's office in Katowice, Poland. This is an on-site role, so candidates must be willing to work from the office.