Customer Support Polish-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Katowice; Remote; PLN 30,000 - 120,000; Full time

Job summary

An international service provider is seeking a Customer Support Expert to join their remote team. This role requires fluent Polish and good English skills to assist customers via phone, chat, and email. Competitive salary, relocation support, and training provided to ensure a smooth transition. Join a vibrant workplace with strong community values and development opportunities.

Benefits

Relocation support: flight tickets and accommodation

Competitive salary package with performance bonuses

Health care and extra benefits

Training & career development

Free online Greek lessons

Responsibilities

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Skills

Fluent Polish (both written and spoken)

Good English skills (min. B2 level)

Excellent communication and problem-solving abilities

Basic computer skills and tech confidence

Team spirit, adaptability, and a proactive mindset

Job description

Position: Customer Support

Work model: Remote (based in Greece)

Location: Greece

Employment type: Full-time

Join an international team in sunny Greece! As a Customer Expert, you'll work for one of our well-known international clients, supporting their customers via phone, chat, and email. You'll make sure every customer enjoys excellent service and feels valued in every interaction.

What You'll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

What You Bring

• Fluent Polish (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

What We Offer

• Relocation support: flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package: fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits: health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development: full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace: community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!