Customer Support (m/f/d) netherlands & english - full remote

Avedo - Eine Marke der Ströer X GmbH; Warszawa; Remote; PLN 106,000 - 150,000; Full time

Job summary

A dynamic customer service firm is seeking a Customer Support representative fluent in Dutch for remote work from Poland. The role includes providing customer service via mail and phone, ensuring satisfaction, and identifying customer demands. Ideal candidates should have good English skills and some background in sales or telemarketing. A comprehensive training will be provided, and a performance-related bonus is available.

Benefits

Work from Poland

Performance-related bonus

Professional training

Qualifications

• Fluent in speaking Dutch (Netherlands) is mandatory.
• Good knowledge of English in spoken and written language.
• Sales or Telemarketing experience is preferable.

Responsibilities

• Provide customer service via mail and phone.
• Identify customer demands and introduce the product range.
• Provide information on contractual terms, invoices and cancellation terms.
• Ensure customer satisfaction.

Skills

Fluent in Dutch (Netherlands)

Good knowledge of English

Working knowledge of MS Office

Sales experience

Telemarketing experience

Communicative and friendly

Job description

Speaking Dutch (Netherlands) and English isn’t a big deal for you? We are currently looking for a Customer Support (m/f/d) Dutch in full remote. Take the time to apply for this job.

Your Benefits

• full-time or part-time freelance work from Poland
• remote work right from the start with BYOD (Bring Your Own Device) - you work with your own technology
• fixed salary with performance-related bonus
• uncomplicated entry into the job through professional and remunerated induction and training
• dynamic, innovative working environment with flat hierarchy

Your Tasks

• customer service via mail and phone
• identifying customer demands and introducing the product range
• providing information on contractual terms, invoices and cancellation terms
• ensure customer satisfaction

Your Profile

• native in speaking Dutch (Netherlands)
• good knowledge of English in spoken and written language
• good working knowledge of MS Office
• Sales or Telemarketing experience preferable
• confident and professional on the phone
• target driven personality, friendly and communicative

Interested? We are looking forward to your application! If you have any questions, please do not hesitate to contact us. We are happy to meet you. All names are directed at all genders.