Customer Support (m/f/d) danish & english - full remote

Avedo - Eine Marke der Ströer X GmbH; Warszawa; Remote; PLN 126,000 - 169,000; Full time

Job summary

A customer service company is looking for a Customer Support professional to assist clients in Danish and English. The role involves providing support via phone and email, ensuring customer satisfaction, and identifying customer demands. Ideal candidates are fluent in Danish and have good English skills. The position offers flexible work options in a dynamic environment.

Benefits

Full-time or part-time freelance work

Remote work from the start

Fixed salary with performance-related bonus

Professional induction and training

Dynamic working environment with flat hierarchy

Qualifications

• Fluent in speaking Danish needed.
• Good knowledge of English in spoken and written language required.
• Experience in sales or telemarketing preferred.

Responsibilities

• Provide customer service via mail and phone.
• Identify customer demands and introduce the product range.
• Provide information on contractual terms and invoices.
• Ensure customer satisfaction.

Skills

Fluent in speaking Danish

Good knowledge of English

Good working knowledge of MS Office

Sales or Telemarketing experience

Confident and professional on the phone

Target driven personality

Friendly and communicative

Job description

Speaking Danish and English isn’t a big deal for you? We are currently seeking a Customer Support (m/f/d) Danish in full remote. Take the time to apply for this job.

Your Benefits

• full-time or part-time freelance work from Poland
• remote work right from the start with BYOD (Bring Your Own Device) - you work with your own technology
• fixed salary with performance-related bonus
• uncomplicated entry into the job through professional and remunerated induction and training
• dynamic, innovative working environment with flat hierarchy

Your Tasks

• customer service via mail and phone
• identifying customer demands and introducing the product range
• providing information on contractual terms, invoices and cancellation terms
• ensure customer satisfaction

Your Profile

• fluent in speaking Danish
• good knowledge of English in spoken and written language
• good working knowledge of MS Office
• Sales or Telemarketing experience preferable
• confident and professional on the phone
• target driven personality, friendly and communicative

Interested? We are looking forward to your application! If you have any questions, please do not hesitate to contact us. We are happy to meet you.

All names are directed at all genders.