Customer Support

Jones Lang LaSalle Incorporated; Warszawa; On-site; PLN 30,000 - 120,000; Full time

Job summary

A global real estate services firm is seeking a skilled individual for a role in employee data management in Warsaw. The position involves managing employee data, executing registrations, and handling customer communications. Candidates should have experience in customer service and strong organizational skills. The role offers a competitive benefits package and opportunities for long-term career growth.

Benefits

Benefits package (private healthcare, cafeteria system, life insurance)

Long-term career growth opportunities

Training and development programs

Qualifications

• Experience in customer service, call center or debt collection.
• Office or data entry experience.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Management of employee data collected in the context of local public transport.
• Execution of employee registration and deregistration.
• Maintenance of the contracts and invoice processing.
• Handling of incoming complaints and supplier management.

Skills

Ability to communicate in English

Outstanding customer service skills

Strong problem-solving skills

Attention to detail

Tools

MS Office skills

Job description

**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.## About JLLWe’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!**Responsibilities:** * Management of employee data collected in the context of local public transport* Execution of employee registration and deregistration, changes to customer data as well as final clarification of invoice inquiries and payment processing up to the conclusion of the contracts* Maintenance of the contracts* Preparation of a monthly report fomam juz r the performance team* Control of invoices and processing of incoming and outgoing mails* Support and cover other team services as required, such as courier services, site inspections, and one-off administrative tasks* Handling of incoming complaints* Supplier management and communication with the transport company* Communication and information to employees**Every day is different, and in all these activities, we’d encourage you to show your ingenuity.*** The ability to communicate in English* German language skills are preferred but nor required* Experience in customer service, call center or debt collection* Office or data entry experience* Ability to multitask and work in a fast-paced environment* MS skills* Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.* Strong problem-solving skills* Attention to detail# **What we offer:*** Contract of employment* Benefits package (private healthcare, cafeteria system, life insurance)* Long-term career growth opportunities* Training and development programs to enhance your skills* Modern office in an attractive location (Warsaw Spire) near the subway station (hybrid working mode)Apply today at jll.com/careers.***JLL Privacy Statement****When you visit JLL websites, JLL may collect information related to those visits, without you actively sending that information. This information may include, for example, the internet browser you are using, your access device’s operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on.**For additional details please see* *or our career site pages for each country.**For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy***Location:**On-site –Warsaw, POLIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .