Customer Success Manager

copy.financial; Warszawa; On-site; PLN 299,000 - 373,000; Full time

Benefits offered by this job

401(k) plan

Life and disability insurance

Competitive compensation—salary, bonus

Medical, dental, and vision coverage

Flexible PTO & sick leave

Job summary

copy.financial in Warsaw, Poland is seeking a Technical Project Manager and Product Designer to drive major architectural changes and deliver customer-focused solutions. You will work with a cross-functional team and take ownership of critical programs while maintaining clear, proactive communication across stakeholders.

The role requires 6+ years of project management experience and strong technical acumen, with familiarity in Agile methodologies and risk management.

Qualifications

• 5+ years of professional project management experience.
• Strong technical communication to align engineering, product and operations.
• Hands-on experience with Agile frameworks and risk management.

Responsibilities

• Refactor current code to service-oriented architecture.
• Collaborate with engineering, product, and operations teams to deliver customer solutions.
• Solve technical problems to help local businesses.
• Participate in decision-making and speak up.
• Mentor team members to share passion for software engineering.
• Increase quality, speed, and scalability of what you build.
• Participate in on-call rotation.

Skills

Project management

Agile methodologies

Stakeholder management

Team leadership

Communication skills

Problem solving

Quality assurance

Tools

AWS

CI/CD

Infrastructure as Code

Open-source puppet

Job description

• Salary range: $80k to $100k (Based on your experience).
• Working days: Weekly 05 days. Sunday To Thursday. 09 AM to 06 PM.(Launch Break 01 Hour)
• Application Deadline: November 10, 2024
• Experience Required: 5+ Years

We’re looking for a Technical Project Manager and knowledgeable Product Designer to join our technical team in Warsaw, Poland. You’ll be expected to utilize bleeding-edge technology and robust techniques. You should be an excellent communicator and comfortable managing multiple tasks. you also need to be a team player and have a problem-solving aptitude.

Working quickly and creatively should come naturally to you, as well as being an innovative problem-solver who takes pride in producing logical, simple, and effective solutions to what are often very new and complex issues.

What you'll get to do...

• Refactor current code to service-oriented architecture
• Collaborate with a unique background of engineering, product, and operations team members to deliver the best solution for our customers
• Solve technical problems that few have solved before – no one else helps local businesses the way we do
• Participate in the decision-making progress – we want you to speak up
• Mentor your team members to share your passion for software, your appreciation for engineering field, and your respect.
• Take on the challenge of making what you build higher quality, faster, and more scalable
• Participate in on-call rotation

What you'll get to do...

• 6+ years of previous professional Proficient Project Management experience
• Technical Expertise: Solid understanding for effective communication.
• Stakeholder Management: Track record of ensuring alignment and success.
• Agile Methodologies: Hands-on experience in Agile frameworks.
• Risk Management: Skill in identifying and mitigating project risks.
• Team Leadership: Ability to motivate diverse teams.
• Communication Skills: Strong ability to convey technical concepts.
• Problem-Solving: Proactive approach to implement solutions.
• Quality Assurance: Experience in ensuring deliverable standards.

You might also have...

• Experience with AWS
• Experience building CI/CD and server/deployment automation solutions
• Experience with open-source puppet, infrastructure-as-code
• Passion for technology
• You have high standards and want to make a difference with your work
• You are always trying to improve
• Company-wide 401(k) plan
• Life & disability insurance offered
• Competitive compensation—salary, bonus, equity
• Medical, dental, and vision; flex spending account
• Flexible paid time off & sick leave