Customer Services Sales Specialist

Wabtec; Polska; Ibrido; PLN 93.000 - 129.000; Tempo pieno

Vantaggi offerti da questo lavoro

25 days annual leave

Remote work up to 50%

Annual performance bonus

Transportation allowance

Subsidized meals

Descrizione del lavoro

Wabtec is seeking a Customer Service Sales Specialist to join the team in an international setting. You will prepare offers, handle inquiries, and coordinate quotations from receipt to submission, collaborating with Sales, Supply Chain, Finance, Service, and Engineering across EMEA.

The role requires excellent English and Czech, strong communication and organizational skills, and the ability to build long-term client relationships.

Competenze

• Secondary or university education in Economics, Business, Engineering, or a related field.
• Experience in customer service, sales support, or order administration in a manufacturing or international company welcomed.
• Very good command of English and Czech language for daily communication.
• Excellent communication and organizational skills.
• Customer-oriented mindset with the ability to build long-term relationships.
• Strong problem-solving skills and the ability to independently identify effective solutions.
• Attention to detail and a high level of accountability.
• Ability to work in a dynamic international environment.
• Advanced knowledge of MS Office, particularly Excel and Outlook.
• Ability to work both independently and as part of a team.

Mansioni

• Prepare commercial offers for spare parts, price list and LCC.
• Manage customer inquiries and coordinate quotation activities from request receipt to final submission.
• Support business development activities within the aftermarket and service portfolio.
• Work closely with Engineering, Sourcing, Operations, Service and Project teams to develop competitive customer proposals.
• Prepare pricing calculations, cost analyses and commercial documentation.
• Participate in tender and bidding processes for local and international customers.
• Maintain and strengthen relationships with existing customers while identifying opportunities for business growth.
• Coordinate customer requirements with internal stakeholders throughout the sales cycle.
• Ensure accurate administration of customer requests, quotations and commercial data.
• Participate in customer meetings and presentations when required.

Conoscenze

English language

Czech language

Communication

Organizational skills

Customer orientation

Problem solving

Attention to detail

Teamwork

Formazione

Economics/Business/Engineering education

Strumenti

Excel

Outlook

Descrizione del lavoro

Wabtec in Pilsen

FAIVELEY TRANSPORT CZECH a.s. is part of the Wabtec Corporation, which became the world's largest manufacturer of components for the railway and transit industry following its acquisition of the French company Faiveley Transport in 2016 and the American company GE Transportation in 2019.

We are proud to supply products for major transportation projects around the world, including pantographs, electromechanical components, couplers, braking systems, and trolleybus current collectors.

Customer Service Sales Specialist

You will become part of the Customer Service team and work closely with colleagues from Sales, Supply Chain, Finance, Service, Manufacturing, and Technical Support across the EMEA region.

How can you contribute to the growth and development of our company?

As a Customer Service Sales Specialist, you will:

• Prepare commercial offers for spare parts, price list and LCC.
• Manage customer inquiries and coordinate quotation activities from request receipt to final submission.
• Support business development activities within the aftermarket and service portfolio.
• Work closely with Engineering, Sourcing, Operations, Service and Project teams to develop competitive customer proposals.
• Prepare pricing calculations, cost analyses and commercial documentation.
• Participate in tender and bidding processes for local and international customers.
• Maintain and strengthen relationships with existing customers while identifying opportunities for business growth.
• Coordinate customer requirements with internal stakeholders throughout the sales cycle.
• Ensure accurate administration of customer requests, quotations and commercial data.
• Participate in customer meetings and presentations when required.

What do we need to know about you?

• Secondary or university education in Economics, Business, Engineering, or a related field.
• Experience in customer service, sales support, or order administration in a manufacturing or international company very welcomed
• Very good command of English and Czech language for daily communication.
• Excellent communication and organizational skills.
• Customer-oriented mindset with the ability to build long-term relationships.
• Strong problem-solving skills and the ability to independently identify effective solutions.
• Attention to detail and a high level of accountability.
• Ability to work in a dynamic international environment.
• Advanced knowledge of MS Office, particularly Excel and Outlook.
• Ability to work both independently and as part of a team.
  

What can we offer you?

• 25 days of annual leave plus 3 sick days.
• Flexible working hours (7.5 hours per day).
• Opportunity to work remotely up to 50% of working time.
• Annual performance bonus based on individual objectives.
• Transportation allowance (CZK 2/km).
• Subsidized meals in the company cafeteria.
• Access to a company cottage in the Šumava mountains.
• Flexi Pass card for leisure activities.
• Language courses and online learning platforms.
• Pension contribution of CZK 1,000 per month.
• Discounted mobile plans for employees and family members.
• Employee referral bonus.
• Company events and team gatherings.
• Employee Assistance Program (EAP).
• Opportunity to work in an international company contributing to modern transportation projects worldwide.

Successful candidates will be employed under local employment conditions and must already satisfy local employment/work permit and residency regulations.

What could you accomplish in a place that puts People First?

At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.

If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.

Who are we?

Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.

Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.

Culture powers us and the possibilities.

We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.

We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.

Need accommodation? Just let us know - we’ve got you.