CUSTOMER SERVICE REPRESENTATIVE WITH ENGLISH - ORIGINAL EQUIPMENT MARKET

Michelin; Warszawa; Hybrid; PLN 30,000 - 120,000; Full time

Job summary

A multinational tire manufacturing company is seeking a skilled professional to serve as a point of contact for clients in Warsaw. This role involves coordinating with internal teams, analyzing tire forecasts, and managing orders. Strong communication skills and a high level of English are required. The position offers a hybrid work model and an engaging work environment.

Benefits

Private medical care with Luxmed

Subsidized Multisport card

Access to perks via MyBenefit platform

Attractive bonuses

Meal subsidies via lunch card

Participation in Tire Benefit Program

Work in a modern office at prime location

Qualifications

• Very good command of English (B2+/C1 level).
• Ability to quickly adapt to new situations.

Responsibilities

• Serve as a point of contact for clients — manufacturers of cars and trucks.
• Coordinate activities with internal partners.
• Analyze clients’ tire purchase forecasts.
• Manage orders and logistics planning.
• Oversee the resolution of client complaints.

Skills

Strong communication skills

Ability to collaborate with clients

Analytical thinking

Organizational skills

Proficiency in IT systems

Job description

JOIN MICHELIN GROW YOUR CAREER WITH US!

Location: Warsaw

What We Offer

• An engaging job in an international team serving clients across much of Europe
• Opportunities for professional development
• Stable employment conditions
• A comprehensive benefits package, including:
• Private medical care with Luxmed
• Subsidized Multisport card
• Access to various perks via the MyBenefit platform
• Attractive bonuses
• Meal subsidies via a lunch card
• Participation in the Tire Benefit Program
• A hybrid work model
• Work in a modern office in a prime location

What You’ll Do

• Serve as a point of contact for our clients — manufacturers of cars and trucks
• Coordinate activities with internal partners (sales, supply, procurement, logistics)
• Analyze clients’ tire purchase forecasts
• Manage orders and logistics planning
• Oversee the resolution of client complaints

What We Expect

• Ability to collaborate with clients and build long-term relationships
• Strong communication skills
• Very good command of English (B2+/C1 level)
• Ability to quickly adapt to new situations
• Proficiency in working with IT systems
• Analytical thinking and excellent organizational skills