Customer Service Professional with Armenian | Remote Work

Sitel; Województwo mazowieckie; Remote; PLN 180,000 - 240,000; Full time

Job summary

A leading outsourcing company in Poland is seeking a Customer Service Professional with proficiency in Armenian and English. This fully remote role involves providing top-tier customer service related to medical equipment. Ideal candidates will have strong communication skills, be motivated, and possess basic technology skills. Opportunities for professional development and attractive benefits such as private medical care and a multisport card are offered.

Benefits

Co-financing for glasses and holidays

Employee referral program

Private Medicover membership

Multisport card

Professional development training

Qualifications

• Experience in a medical project is a plus.
• Ability to work independently with minimal supervision.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Provide the highest level of customer service related to medical equipment via email and phone.
• Meet targets set by the client and project management.
• Follow company policies and procedures to ensure quality.

Skills

Proficiency in Armenian (C1/native)

Proficiency in English (C1)

Knowledge of MS Office

Sales skills

Soft skills

Job description

About Us

Join our Team at Foundever!

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

Customer Service Professional with Armenian

Remote across Poland

Your daily tasks:

• Providing the highest level of customer service related to medical equipment (E-mail/Phone);
• Meeting targets set by the client and project's management;
• Following company policies and procedures, ensuring quality.

What do we expect from you?

• Language: Proficiency in Armenian (C1/native) and English (C1);
• Experience: Cool if you have experience in medical project;
• Technology: Knowledge of MS Office and developed computer skills;
• Personality: Motivated and enthusiastic.

Advantages will be:

• Ability to prioritize and plan;
• Independence and ability to work with minimal supervision;
• Ability to solve problems;
• Attention to detail;
• Sales skills;
• Soft skills.

Working conditions:

• We provide equipment for working;
• Work environment: Fully remote across Poland.

What else should you know?

• Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);
• We offer private Medicover membership;
• Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
• Professional development through training and cross-location cooperation at the international level.