Customer Experience & Merchandising Specialist

Michaels of Canada; Poland; On-site; PLN 95,000 - 112,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Job summary

The Michaels Companies, Inc. is seeking store team members for the LA-Burbank location to deliver friendly customer service, help shoppers find products, and ensure a smooth checkout experience.

You will participate in unloading trucks, stocking shelves, and maintaining in-stock and well-merchandised conditions while supporting store recovery and compliance with SOPs. Responsibilities include promoting the Michaels Rewards program and Private Label Credit Cards, enrolling customers, and engaging

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move throughout the store.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and enroll them.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram processes.
• Support store recovery and merchandise returns to keep the store well merchandised and in-stock.

Skills

Retail experience

Job description

The Michaels Companies, Inc. is seeking store team members for the LA-Burbank location to deliver friendly customer service, help shoppers find products, and ensure a smooth checkout experience.

You will participate in unloading trucks, stocking shelves, and maintaining in-stock and well-merchandised conditions while supporting store recovery and compliance with SOPs. Responsibilities include promoting the Michaels Rewards program and Private Label Credit Cards, enrolling customers, and engaging