Cruise director Manager English Market

RiverOK; Polska; Vor Ort; PLN 184.000 - 280.000; Vollzeit

Zusammenfassung

Zohorecruit is seeking an experienced Cruise Director to join our team on European river cruises. This key onboard role represents the company and ensures guests have a smooth and enriching journey.

Responsibilities include acting as the company’s representative onboard, coordinating tours, presenting daily programs, and delivering cultural and historical insights while upholding the highest service standards.

Qualifikationen

• Proven experience as a Cruise Director on river cruises (highly valued).
• Experience as Tour Manager or Local Guide is an asset.
• Very high level of English (bilingual required).
• Strong skills in communication, public speaking and guest service.
• Leadership and problem-solving abilities; able to manage dynamic situations.
• History, Art or related fields are advantageous.

Aufgaben

• Acting as the company’s representative onboard, maintaining excellent guest relations.
• Public relations contact for passengers, crew, and partners.
• Coordinating all tours and excursions organized during the cruise.
• Presenting the daily programs and delivering information to guests.
• Providing cultural and historical presentations related to the regions visited.
• Resolving problems and handling incidents to guarantee guest satisfaction.

Kenntnisse

Public speaking

Communication

Guest service

Leadership

Problem-solving

Public relations

Ausbildung

History or Art related field

Jobbeschreibung

We are expanding into the English market and are looking for an experiencedCruise Directorto join our team on European river cruises.

This position is a key onboard role, representing the company and ensuring guests have a smooth and enriching experience throughout their journey.

Key responsibilities include:

Acting as thecompany’s representative onboard, maintaining excellent guest relations.

Serving as the mainpublic relations contactfor passengers, crew, and partners.

Coordinating all tours and excursionsorganized during the cruise.

Presenting the daily programsand delivering clear information to guests.

Providingcultural and historical presentationsrelated to the regions visited.

Resolving problems and handling incidentsto guarantee guest satisfaction.

Requirements

Proven experience as aCruise Directoron river cruises (highly valued) or similar leadership roles in tourism.

Previous experience as aTour ManagerorLocal Guidemanaging cultural trips is an asset.

Very high level of English (bilingual required).

Strong skills in communication, public speaking, and guest service.

Leadership, problem-solving abilities, and the flexibility to manage dynamic situations.

Academic background inHistory, Art, or related fieldswill be considered an advantage.

• Competitive compensation aligned with thehighest standards of international tourism.
• Training and guidance to further develop in the role.
• Excellent working conditions on board a modern river cruise vessel.
• Long-term career projection in one of the most stable segments of the tourism industry.