CRM Business Analyst

Experis ManpowerGroup Sp. z o.o.; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading technology and business services company is seeking an experienced Microsoft Dynamics 365 CRM professional to join their team in Wrocław, Poland. This 100% remote role involves designing, configuring, and customizing Dynamics 365 CRM solutions for a Lead-to-Cash transformation project. Candidates should possess a minimum of 4 years of experience in CRM design and at least 3 years in custom development. The company offers various benefits including a healthcare package, multisport card, and e-learning access.

Benefits

Medicover healthcare package

Multisport card

Access to an e-learning platform

Group life insurance

Qualifications

• Minimum 4 years of experience in Dynamics 365 CRM design and configuration.
• At least 3 years of hands-on experience in custom development within Dynamics 365 CRM.
• Strong understanding of CRM architecture, data models, and integration patterns.

Responsibilities

• Design Microsoft Dynamics 365 CRM solutions aligned with business requirements.
• Configure CRM modules, workflows, and integrations.
• Develop custom components and extensions to enhance CRM capabilities.
• Collaborate with business analysts and technical teams.

Skills

Dynamics 365 CRM design

Custom development

CRM architecture understanding

Collaborative skills

Job description

Start Date: ASAP / Within 1 Month / Flexible
Work Model: 100% remote
Contract Type: B2B (150-170 PLN/h + VAT)

We are looking for an experienced Microsoft Dynamics 365 CRM professional to join our Business & Technology Integration team. In this role, you will be responsible for designing, configuring, and customizing Dynamics 365 CRM solutions to support the Lead-to-Cash transformation project.

Responsibilities

• Design Microsoft Dynamics 365 CRM solutions aligned with business requirements and best practices.
• Configure CRM modules, workflows, and integrations to ensure optimal functionality.
• Develop custom components and extensions to enhance CRM capabilities.
• Collaborate with business analysts and technical teams to translate requirements into technical designs.

Expectations

• Minimum 4 years of experience in Dynamics 365 CRM design and configuration at an expert level.
• At least 3 years of hands‑on experience in custom development within Dynamics 365 CRM.
• Strong understanding of CRM architecture, data models, and integration patterns.
• Ability to work collaboratively in cross‑functional teams and deliver high‑quality solutions.

What We Offer

• Medicover healthcare package
• Multisport card
• Access to an e‑learning platform
• Group life insurance