CQ Specialist, QMS & Complaints – Medical Devices

7815-Johnson & Johnson Poland Sp. z o.o. Legal Entity; Starachowice; On-site; PLN 121,000 - 194,000; Full time

Benefits offered by this job

Annual bonus

Vacation days

Parental leave

Job summary

Johnson & Johnson is recruiting a CQ Specialist in Warsaw, Poland to support the QMS and complaint handling processes across DePuy Synthes. The role focuses on end-to-end complaint management, data analysis, and regulatory reporting to ensure patient safety and compliance.

The ideal candidate holds a Bachelor’s degree in a scientific or quality discipline, has strong attention to detail, and can collaborate with Manufacturing, R&D, Regulatory Affairs, and Customer Service across international

Qualifications

• Bachelor’s degree in a scientific, engineering, quality, or related discipline.
• Advanced degree in Quality, Regulatory, or Life Sciences preferred.
• Foundational knowledge of Quality Management Systems and controlled documentation.

Responsibilities

• Support the execution and maintenance of the Quality Management System (QMS) in line with internal procedures and global regulations.
• Process, document, and track product complaints ensuring timely resolution.
• Support complaint investigations with data collection, trend analysis, and action follow-up.
• Assist regulatory reporting related to complaints, adverse events, and vigilance requirements.
• Maintain quality records and data integrity across quality systems and databases.

Skills

Attention to detail

Communication skills

Cross-functional collaboration

Quality systems knowledge

Data analysis

Education

Bachelor’s degree in a scientific/engineering/quality discipline

Tools

QMS software

Job description

Johnson & Johnson is recruiting a CQ Specialist in Warsaw, Poland to support the QMS and complaint handling processes across DePuy Synthes. The role focuses on end-to-end complaint management, data analysis, and regulatory reporting to ensure patient safety and compliance.

The ideal candidate holds a Bachelor’s degree in a scientific or quality discipline, has strong attention to detail, and can collaborate with Manufacturing, R&D, Regulatory Affairs, and Customer Service across international