Content Moderation Team Leader (EN + GR/CZ/PL) - Sofia, Bulgaria

Velenosi & Meredith Consulting; Województwo pomorskie; On-site; PLN 126,000 - 212,000; Full time

Job summary

A digital-first company is seeking a Content Moderation Team Leader fluent in English and Polish for their team in Sofia, Bulgaria. The role involves managing a team of moderators, overseeing performance targets, and fostering a positive team culture. Ideal candidates will have leadership experience and a passion for online safety. Join us in making the digital world safer!

Benefits

Training and development support

Relocation assistance

Dynamic work environment

Qualifications

• Experience in team leadership or management roles.
• Fluent in English and Polish; additional languages are a plus.
• Strong understanding of user-generated content and moderation policies.

Responsibilities

• Lead a team of content moderators to meet performance targets.
• Coach team members and provide regular feedback.
• Monitor KPIs and manage escalation issues.
• Act as liaison between operations and client teams.

Skills

Team leadership

Performance management

Coaching

Fluency in English

Fluency in Polish

Job description

Job Openings Content Moderation Team Leader (EN + GR/CZ/PL) - Sofia, Bulgaria

About the job Content Moderation Team Leader (EN + GR/CZ/PL) - Sofia, Bulgaria

Do you have a EU passport? Are you a natural leader with a passion for online safety and team performance? Do you speak English fluently, along with Greek, Czech, French, or Polish? We are looking for a dedicated Team Leader to manage a content moderation team on-site in Sofia, Bulgaria.

As a Team Leader, you'll oversee daily operations, coach your team to excellence, and help ensure that user-generated content aligns with community guidelines and platform policies. If you're ready to grow your leadership career in a multicultural environment - this opportunity is for you.

🧭 What You’ll Do:

• Lead a team of content moderators, ensuring performance targets and quality standards are met
• Support team development through coaching, 1:1s, and regular feedback sessions
• Monitor team KPIs, manage schedules, and handle escalations
• Serve as a point of contact between operations and client teams
• Help maintain a safe and compliant online environment by enforcing moderation policies
• Foster a positive, inclusive, and productive team culture

Why Join Us:

• Lead in a dynamic, mission-driven environment
• Work with an international team in a growing, digital-first company
• Enjoy full support through training, relocation, and career development
• Be part of a company that values safety, diversity, and ethical online engagement

Take the next step in your leadership journey and help shape a safer digital world -apply now!