Business Development Manager with German

Kingfisher plc; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading home improvement company is seeking a Business Development Manager fluent in German to drive growth in the marketplace sector. The successful candidate will engage with marketplace prospects, manage the onboarding of merchants, and ensure satisfaction during their onboarding phase. This role also involves supporting merchants with operational issues and driving improvements in the marketplace experience. Competitive benefits and a supportive work environment are offered.

Benefits

Private medical healthcare at LUXMED

Medicover sports card (Fit&More package)

Life insurance financed by the employer

30-minute lunch break included in the working day

Training & Buddy programme

Wellbeing programme for employees

Co-financing of monthly tickets for public transport

Comfortable working environment

Language and accounting courses

Qualifications

• Good communication skills in English min. B2 level (both spoken and written).
• Fluent written and spoken German.
• Fluency in web and e-commerce terminology.
• Experience with Mirakl, Salesforces or other marketplace platforms.
• Understanding of the marketplace commercial model.
• Proficiency in MS Office, Excel / CSV.
• Experience in a support-or partner relationship environment.
• Organised and results-oriented.
• Strong written and verbal communication skills.

Responsibilities

• Support marketplace merchants through their onboarding onto the marketplace.
• Overall responsibility for the satisfaction of the merchants during the onboarding phase.
• Assist marketplace merchants with the technical settings of their shop.
• Manage vendor onboarding, IT settings and testing.
• Monitor the daily activity of merchants on the Marketplace.
• Identify and resolve merchant issues.

Skills

Good communication skills in English min. B2 level

Fluent written and spoken German

Fluency in web and e-commerce terminology

Experience with Mirakl, Salesforces or other marketplace platforms

Understanding of the marketplace commercial model

Proficiency in MS Office, Excel / CSV

Experience in a support-or partner relationship environment

Organised and results-oriented

Strong written and verbal communication skills

Job description

Business Development Manager with German

Business Development Manager with German

Who we are and what we create?

We’re Kingfisher, a team made up of over 82,000 passionate people who bring Kingfisher - and all our other brands: Castorama, B&Q, Screwfix, Brico Dépôt and Koçtaş - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.

At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.

We are open to flexible and agile working. Therefore, we offer colleagues a blend of working from home and our office, located in Kraków. Talk to us about how we can best support you!

At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles, even if you do not feel you meet 100% of the requirements.

In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self.

We also offer a competitive benefit package and plenty of opportunities to stretch and grow your career:

• Private medical healthcare at LUXMED (including dentalcare) for you and your family
• Medicover sports card (Fit&More package)
• Life insurance financed by the employer
• 30-minute lunch break included in the 8-hour working day
• Work in a highly professional and stimulating atmosphere
• Training & Buddy programme that will allow you to quickly adapt to your new role
• Wellbeing programme for employees
• Co-financing of monthly tickets for the public transport in Krakow
• Comfortable working environment in the office and the possibility of home office
• Language courses, accounting courses, access to LinkedIn Learning and the possibility of co-financing studies and certification
• Employee referral programme

Be part of the team and feel proud that the Kingfisher community is rich in diversity. You no longer need to relocate to enjoy the benefits. Join us and work remotely from Kraków if you wish.

Role Purpose: The German Business Development Manager role identifies, engages, and establishes commercial relationships with Marketplace prospects and future merchants, aggregators, partners, and strategic key accounts, which will onboard on to the Kingfisher banner marketplaces. The role will be key to drive the growth acceleration of each of our local banners. This role sits within our Marketplace Group team and the candidate will need to have a strong sales appetite with commercial sense and vision. You will also need to demonstrate a superior track record for management of end-to-end sales funnel from lead generation to nurturing, cold calling and contract signing, as well as an ability to support sellers in the first few months after go-live. All the above while generating new opportunities with strong focus on pipeline tracking and deal execution through entire sales cycle experience. The role will further require the candidate to exhibit strong analytical as well as interpersonal skills with the ability to exhibit fast and decisive decision-making to drive German merchants’ recruitment.

Key Responsibilities:

• Support marketplace merchants through their onboarding onto the marketplace as well as their ongoing operations
• Overall responsibility for the satisfaction of the merchants during the onboarding phase
• Assist marketplace merchants with the technical settings of their shop
• Awareness of the commercial and reputational impact of delays to both the merchant and the business
• Manage vendor onboarding, IT settings and testing
• Create and update internal guidance documentation
• Monitor the daily activity of merchants on the Marketplace
• Identify and resolve merchant issues
• Contribute to the continuous improvement of the Marketplace Model
• Identify recurring issues and propose initiatives to streamline the onboarding process and improve merchant experience

Qualifications and Skills:

• Good communication skills in English min. B2 level (both spoken and written)
• Fluent written and spoken German
• Fluency in web and e‑commerce terminology
• Experience with Mirakl, Salesforces or other marketplace platforms
• Understanding of the marketplace commercial model
• Proficiency in MS Office, Excel / CSV
• Experience in a support‑or partner relationship environment
• Organised and results‑oriented
• Strong written and verbal communication skills

Private Health Care

Private medical healthcare at LUXMED (including dental care) for you and your family.

Child Insurance

Sports Card

Medicover sports card (Fit&More package).

Courses

Language courses, accounting courses, access to LinkedIn Learning and the possibility of co-financing studies and certification.

Life Assurance

Life insurance at Generali financed by the employer.

Bonus

Opportunity to earn annual bonus that aligns to work level of role.

Parking

Parking spaces and LOTOS card.

Kingfisher Pension Scheme

Co-financing of monthly tickets.

Transport Discount

Co-financing of monthly tickets for the public transport in Krakow (50% discount).

Our Behaviours

At Kingfisher, we are united by our 6 core behaviours

Constantly improving our customer experience

Acting with humanity and care

Be curious

Thriving on learning, thinking beyond the obvious

Be inclusive

Acting inclusively in diverse teams to achieve together

Be agile

Working with trust, pace and agility

Be accountable

Championing the plan to deliver results and growth

Our employees know us best. We wouldn’t be Kingfisher without them. So, we want to share what they think with you.

Since joining Kingfisher in 2007, I have made many genuine friends and the company has helped me to grow both professionally and personally.

Training & Development

There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you.

Conversations with senior leaders

Resources and tools to help you grow

Improving without instruments to help you learn is near impossible. That's why we make sure you have everything at your fingertips to find exactly what you need to keep growing.

Initiatives that measure development

With plans that ask you what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy.

Find your path

The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation.

Sharing is caring

We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it.

Reach for the stars

So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level.

Why Kingfisher

We’re an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher?

Application Process

What to expect from our application process...

Step 1: Application

Send in your application via our Kingfisher Careers website.

Step 2: Review

A member of the Talent Acquisition team will then review your application let you know if you have progressed to the next stage of the process.

Step 3: Interview 1

You’ll then have a telephone interview/one to one conversation with a recruiter.

Step 4: Interview 2

As you progress, you’ll be invited to attend a face to face or virtual interview.

Step 5: Feedback

Your recruiter will be in contact with feedback and, if successful, the details of your job offer!

Ready to get started?

Krakow