Business Continuity and Technical Recovery Specialist

ITConnect Sp. z o.o.; Polska; Hybrid; PLN 150,000 - 190,000; Full time

Job summary

ITConnect seeks a Business Continuity and Technical Recovery Specialist to design and run desktop testing exercises aligned with Recovery Playbooks and banking regulatory expectations. You will craft realistic scenarios, lead workshops with cross-functional teams, and manage logistics to ensure repeatable, high-quality recovery simulations.

Responsibilities include developing playbooks and facilitator notes, tracking actions, and reporting findings to senior leadership.

Qualifications

• 3-5 years of experience in Business Continuity, Crisis Management, Operational Resilience, or related disciplines, with at least 1-2 years focused on testing, exercising or technical recovery planning.
• Proven hands-on expertise designing and executing testing exercises, including desktop simulations, tabletop exercises, walkthroughs, and full-scale simulations.
• Deep understanding of technical recovery concepts: recovery time objectives (RTO), recovery point objectives (RPO), failover procedures, system interdependencies, and technology-led recovery sequencing.
• Demonstrated experience in the FSI sector (banking, insurance, or equivalent).
• Proven expertise in BCCM (Business Continuity and Crisis Management) frameworks, methodologies, and best practices.
• Excellent facilitation skills: engaging senior leadership and driving productive discussions.

Responsibilities

• Design and plan desktop testing exercises aligned with Technical Recovery Playbook objectives and regulatory expectations for banking operations.
• Develop realistic, technically grounded scenarios to stress-test recovery procedures, system failover sequences, and interdependencies across technology and business functions.
• Facilitate and host testing workshops with key stakeholders across business units, technology, operations, and support functions to validate recovery assumptions, test technical procedures, and identify operational gaps.
• Manage exercise logistics and coordination, including participant engagement, timing, documentation, real-time facilitation of desktop testing sessions, and team coordination.
• Develop exercise playbooks, participant guides, and facilitator notes that enable repeatable, high-quality execution of recovery exercises.
• Track and manage action items arising from testing exercises, coordinate follow-up actions, and provide timely updates to senior leadership and programme governance.
• Document testing outcomes, including findings, observations, gaps, and recommendations for Technical Recovery Playbook improvements.
• Collaborate with business continuity and crisis management teams to ensure alignment between recovery plans, crisis response protocols, and business continuity strategies.

Skills

Testing exercises

Desktop simulations

Tabletop exercises

Facilitation skills

Regulatory compliance

Banking/FSI sector

Recovery concepts

RTO/RPO knowledge

Crisis management

Job description

• Business Continuity and Technical Recovery Specialist

Design and plan desktop testing exercises aligned with Technical Recovery Playbook objectives and regulatory expectations for banking operations. Develop realistic, technically grounded scenarios to stress-test recovery procedures, system failover sequences, and interdependencies across technology and business functions. Facilitate and host testing workshops with key stakeholders across business units, technology, operations, and support functions to validate recovery assumptions, test technical procedures, and identify operational gaps. Manage exercise logistics and coordination including participant engagement, timing, documentation, real-time facilitation of desktop testing sessions, and team coordination. Develop exercise playbooks, participant guides, and facilitator notes for repeatable, high-quality execution of recovery exercises. Track and manage action items arising from testing exercises and coordinate follow-up actions with timely updates to senior leadership and programme governance. Document testing outcomes including findings, observations, gaps, and recommendations for Technical Recovery Playbook improvements. Collaborate with business continuity and crisis management teams to ensure alignment between recovery plans, crisis response protocols, and business continuity strategies.

• Design and plan desktop testing exercises aligned with Technical Recovery Playbook objectives and regulatory expectations for banking operations.
• Develop realistic, technically grounded scenarios that stress-test recovery procedures, system failover sequences, and interdependencies across technology and business functions.
• Facilitate and host testing workshops with key stakeholders across business units, technology, operations, and support functions to validate recovery assumptions, test technical procedures, and identify operational gaps.
• Manage exercise logistics and coordination, including participant engagement, timing, documentation, real-time facilitation of desktop testing sessions, and team coordination.
• Develop exercise playbooks, participant guides, and facilitator notes that enable repeatable, high-quality execution of recovery exercises.
• Track and manage action items arising from testing exercises, coordinate follow-up actions, and provide timely updates to senior leadership and programme governance.
• Document testing outcomes, including findings, observations, gaps, and recommendations for Technical Recovery Playbook improvements.
• Collaborate with business continuity and crisis management teams to ensure alignment between recovery plans, crisis response protocols, and business continuity strategies.
• 3-5 years of experience in Business Continuity, Crisis Management, Operational Resilience, or related disciplines, with at least 1-2 years focused on testing, exercising or technical recovery planning.
• Proven hands-on expertise designing and executing testing exercises, including desktop simulations, tabletop exercises, walkthroughs, and full-scale simulations.
• Deep understanding of technical recovery concepts: recovery time objectives (RTO), recovery point objectives (RPO), failover procedures, system interdependencies, and technology-led recovery sequencing.
• Demonstrated experience in the FSI sector (banking, insurance, or equivalent), with solid understanding of how large financial organizations operate and manage technology dependencies.
• Proven expertise in BCCM (Business Continuity and Crisis Management) frameworks, methodologies, and best practices.
• Excellent facilitation skills: ability to engage senior leadership, manage differing perspectives, and drive productive discussions.
• Ability to work under pressure and adapt to changing priorities while maintaining focus on exercise objectives and outcomes.