Business analyst in fraud and PCI risk solutions

Worldline; Warszawa; Presencial; PLN 120.000 - 180.000; Jornada completa

Descripción de la vacante

Worldline is seeking a Fraud & PCI Solutions Analyst to join the Risk Technology – Fraud & PCI Risk Solutions team. We own Worldline's fraud prevention and PCI platforms and work with product, engineering, operations, finance and compliance across multiple countries.

You will build relationships, align teams on processes, and support vendor sourcing, contract discussions, and budgeting. The role involves coordinating integrations, migrations, and vendor onboarding while tracking progress and

Formación

• 3+ years in a stakeholder-facing role such as business analysis, project or vendor management.
• Strong stakeholder management and negotiation skills.
• Commercial awareness including pricing, business cases, and value discussions.
• Clear written and verbal communication, including presentations to senior audiences.

Responsabilidades

• Build relationships across Worldline, fraud teams, oversight, IT, Finance and vendors.
• Align teams on processes, responsibilities, and solutions; represent the team in meetings and escalations.
• Support vendor sourcing, evaluation, and contract discussions, including requirements, pricing, and features.
• Contribute to fraud and PCI service business cases and monetization; support budgeting with Finance.
• Support integrations, migrations, and vendor onboarding.
• Track progress, dependencies, and risks; maintain a portfolio overview and follow up on incidents.
• Gather requirements and create clear documentation, process flows, and user stories.
• Identify process improvements and prepare reports and dashboards; maintain documentation of fraud tools and procedures.

Conocimientos

Stakeholder management

Vendor management

Business analysis

Project coordination

Negotiation

English communication

Communication with senior audiences

Herramientas

Power BI

Jira

Confluence

ServiceNow

SQL

Descripción del empleo

Описание:

We are looking for a Fraud & PCI Solutions Analyst to join our Risk Technology – Fraud & PCI Risk Solutions team at Worldline. Our team owns Worldline's fraud prevention and PCI platforms and operations. We source and manage fraud vendors, run platform integrations and migrations, and help Worldline entities and merchants manage fraud and payment security risks. We work closely with fraud investigators, product, engineering, operations, finance, procurement and compliance teams across many countries.

Задачи:

Build relationships across Worldline, fraud teams, oversight functions, IT, Finance, and vendors. Align teams on processes, responsibilities, and solutions; represent the team in meetings and escalations, keeping stakeholders informed. Support vendor sourcing, evaluation, and contract discussions, including requirements, pricing, and features. Contribute to fraud and PCI service business cases and monetization, and support budget planning with Finance. Support integrations, migrations, and vendor onboarding. Track progress, dependencies, and risks; maintain a portfolio overview and follow up on incidents until resolved. Gather requirements and create clear documentation, process flows, and user stories. Identify process improvements, prepare reports and dashboards, and maintain documentation of fraud tools and procedures.

Требования:

You communicate confidently with people at all levels and build constructive relationships across internal teams and external partners. You find common ground when priorities differ, learn quickly, take initiative, and own outcomes while focusing on business goals. 3+ years in a stakeholder-facing role, such as business analysis, project/account management, consulting, vendor management, or business development. Strong stakeholder management and negotiation skills. Commercial awareness, including pricing, business cases, and value discussions. Clear written and verbal communication, including presentations to senior audiences. Ability to manage multiple projects and priorities. Fluent English.

Будет плюсом:

• Payments, fintech, or financial services experience is a plus;
• Experience in fraud prevention, risk management, or payment security;
• Knowledge of PCI DSS, fraud typologies, or transaction monitoring;
• Experience with fraud platforms, ServiceNow, Jira, Confluence, or Power BI;
• Basic SQL or data analysis skills;
• Additional languages

Условия:

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.