Bilingual SAP Service Desk Specialist - FR/DE

Aether Biomedical; Poznań; On-site; PLN 30,000 - 120,000; Full time

Job summary

A leading Biomedical Company in Poznań is seeking an experienced SAP Service Desk Specialist. This role involves ensuring the efficient operation of SAP systems, resolving incidents, and collaborating across teams. The ideal candidate must have a strong understanding of SAP modules, be proficient in French or German and English, and possess excellent problem-solving and communication skills. Growth opportunities within a dynamic environment are offered.

Benefits

Opportunities for growth

Dynamic and modern work environment

Personal development focus

Qualifications

• Minimum of 1+ years of hands-on experience with SAP Service Desk.
• Proficiency in French or German and English, Polish is a plus.
• Strong understanding of SAP modules and functionalities.

Responsibilities

• Ensure the efficient operation of SAP systems and resolve issues promptly.
• Utilize ticketing tools to manage incidents and service requests.
• Collaborate with teams to meet business needs and document processes.

Skills

Experience with SAP Service Desk

Proficiency with ticketing tools

Problem-solving skills

Strong communication skills

Team player

Education

Bachelor’s degree in IT or related field

Tools

SAP Solution Manager

ServiceNow

JIRA

MS Office (Outlook, SharePoint, Teams)

Job description

A leading Biomedical Company in Poznań is seeking an experienced SAP Service Desk Specialist. This role involves ensuring the efficient operation of SAP systems, resolving incidents, and collaborating across teams. The ideal candidate must have a strong understanding of SAP modules, be proficient in French or German and English, and possess excellent problem-solving and communication skills. Growth opportunities within a dynamic environment are offered.