BI OPERATIONS ENGINEER

Reply Group; Katowice; On-site; PLN 180,000 - 240,000; Full time

Job summary

An international technology company in Katowice is seeking a candidate to operate and support TM1, SAP BO, and SAP Data Services. The ideal candidate has practical experience with these systems and is skilled in scripting with Python, PowerShell, or Bash. Good communication skills in English and Polish are required, and knowledge of German or Czech is a plus. This role offers opportunities for continuous training and access to a benefits platform for health and wellness.

Benefits

Medical care package

Meal tickets

Sports cards

Cinema tickets

Shop vouchers

Discounts

Qualifications

• Practical experience operating TM1, SAP BO (WebI/Crystal), and SAP Data Services.
• Knowledge of ODBC, Tomcat/Apache fundamentals, and LDAP integration.
• Scripting skills in Python, PowerShell, or Bash.
• Clear documentation skills and ability to work in SLA-governed, ITIL environments.
• Very good communication skills in English and Polish; German or Czech is a plus.

Responsibilities

• Operate and support TM1, SAP BO, and SAP Data Services in production.
• Perform maintenance, service restarts, fixes, and configuration updates.
• Build and maintain dashboards/alerts for application health.
• Automate operational tasks and manage user provisioning.
• Handle incidents and service requests via ITIL workflows.

Skills

TM1

SAP BO

Python

PowerShell

Bash

English communication

Polish communication

Education

Vendor-specific certifications (TM1/Planning Analytics, SAP BO/Data Services)

ITIL v3/v4 Foundation

Tools

SAP Data Services

ODBC

Tomcat

Apache

Job description

• Operate and support TM1, SAP BO (WebI, Crystal Reports), and SAP Data Services in production.
• Perform regular maintenance, service restarts, fixpack/patch installation, and configuration updates.

Monitoring & Security

• Build and maintain dashboards/alerts for application health, jobs, and services; ensure log rotation and storage monitoring.
• Manage user provisioning, access control (ACL/LDAP sync), and enforce compliance with customer IT security policies.
• Automate recurring operational tasks and runbook steps with Python/PowerShell/Bash and scheduling tools; standardize deployment windows.
• Contribute to versioned configuration artifacts and scripted procedures for repeatable operations.

Operational Support

• Handle incidents, service requests, and changes via defined ITIL workflows; document resolutions and contribute to service reviews (ITMR).
• Collaborate with Big Data Platform Engineers and Monitoring Specialists to ensure end‑to‑end service quality across data pipelines and BI apps.
• MEDICAL DOCTOR
• BENEFITS PLATFORM
• TRAINING OPPORTUNITIES
• LANGUAGE COURSES PLATFORM
• COMPANY EVENTS
• Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choosemedical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms),cinema tickets, shop vouchers, discounts and many more.
• Language Courses –you'll have access to a multi-language learning platform enabling you to practice you language skills and learn new ones!
• Regular and systematic furthertraining opportunities - both internallyand from external providers. We support your ongoing learning and development.
• Cooperation within an internal community is our everyday reality. We havenetworking events, coding challenges, and company parties for different occasions.

Qualifications

• Practical experience operating TM1, SAP BO (WebI/Crystal), and SAP Data Services: configuration, patching, troubleshooting, and performance basics.
• Knowledge of ODBC, Tomcat/Apache fundamentals, LDAP integration, and application‑level security/ACL management.
• Scripting for operations (Python/PowerShell/Bash); familiarity with monitoring/alerting concepts and log analysis.
• Clear documentation skills; ability to work in SLA‑governed, ITIL environments and communicate with business/application stakeholders.
• Nice to have: vendor‑specific certifications (TM1/Planning Analytics, SAP BO/Data Services), ITIL v3/v4 Foundation.
• Very good communication skills in English and Polish complete your profile. German or Czech is a plus. Additional languages are welcome.

About Red Reply

Red Reply specializes in Oracle Cloud Infrastructure technology with a focus on IaaS and PaaS solutions and offersCloud Strategy and Migration, Cloud Application Development, Cloud Service Management, as well as Application Service Management and Operations. Red Reply is one of the first Oracle Cloud Managed Service Providers (MSP) in Europe.

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Your application

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Level 2

Our reply

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Level 3

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