BI Consultant

NielsenIQ; Warszawa; Remote; PLN 86,000 - 123,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NielsenIQ is seeking a BI Client Services Specialist in Warsaw to support European NIQ clients in self-serve BI solutions. You will scope, build, and deliver BI solutions that address recurrent data needs, leveraging NIQ and third-party tools to meet targets.

You will assist clients, develop tailored BI solutions, and own end-to-end reporting across diverse data sources while collaborating with teams to optimize usage and drive value.

Qualifications

• 1–3 years in client servicing in FMCG, with BI focus.
• Excellent communication and interpersonal skills.
• Fluent English.
• Proven BI tool experience (Discover NIQ or PowerBI).
• Experience with Microsoft Office (Word, Excel, PowerPoint).
• Passion for learning new technologies applied to business solutions.
• Strong problem-solving and attention to detail.

Responsibilities

• Assist NIQ clients in understanding and using BI tools effectively.
• Develop BI solutions tailored to recurrent data needs.
• Track performance and success metrics for clients.
• Consult with clients to optimize BI usage, automation, analytics and reporting.
• Identify leads from interactions and translate them into opportunities.
• Own end-to-end reporting solutions across multiple data sources.
• Collaborate with internal teams to meet client requirements.
• Support day-to-day BI customer needs, deployments and transformations.
• Educate users on platform-specific instructions to drive adoption.
• Share best practices in a collaborative team culture.
• Work with BI and Insights teammates to improve processes and drive revenue.
• Pursue continuous learning to grow core expertise.

Skills

Communication

English fluency

Problem solving

Independent worker

Project management

Collaboration

Tools

Discover (NIQ)

PowerBI

Microsoft Office

Job description

• Compensation: PLN 86,100 - PLN 122,600 - yearly

Job Description

Job summary: Support the BI strategy for our European NIQ clients, enabling them to self-serve using our tools. Scope, build and deliver solutions that meet their basic recurrent data needs. Leverage NIQ and third parties solutions to meet your value delivered target

Responsibilities

• Assist NIQ clients in understanding and utilizing BI tools effectively
• Develop and propose BI solutions tailored to clients' recurrent data needs
• Deliver on performance tracking and success measurement
• Consult directly with clients and stakeholders on how to optimize uses of BI tools, applications for automation, analytics and reporting
• Identify leads from client interactions, be able to channel these needs into business opportunities
• Own end-to-end processes of in-scope reporting solutions across a variety of data sources (RMS, CPS, Omni)
• Collaborate with internal teams to ensure client requirements are met
• Work closely with manager and team leaders to assist in day-to-day BI customer support needs, deployment activities and transformation initiatives
• Aid in user education for platform-specific instruction to drive usage/adoption of Business Intelligence tools and supporting clients with our performance measurement services.
• Share best demonstrated practices in an open, creative and inclusive team culture.
• Collaborate with fellow BI and Insights teammates to identify business process improvements, project efficiencies and revenue opportunities.
• Be active and engaged in continuous learning opportunities to upskill yourself, our team and advance our core areas of expertise.

Qualifications

• 1-3 years of experience in client servicing in FMCG sector, especially in Business Intelligence
• Excellent communication and interpersonal skills
• Fluency in English
• Proven experience in BI tools and data analysis such as Discover (NIQ) or PowerBI
• Previous experience working with: Microsoft Office (Word, Excel, PowerPoint)
• Passion for learning and applying new technologies to business solutions.
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Demonstrated project management skills and ability to manage multiple priorities
• Building and maintaining effective work relationships
• Good collaboration skills to meet client needs and achieve organizational goals
• Ability to work in a remote-based environment

Additional Information

• Flexible working environment
• Volunteer time off

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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