AWS Senior SRE Engineer

IDEMIA Group; Łódź; On-site; PLN 60,000 - 80,000; Full time

Job summary

Join IDEMIA Group in Łódź, Poland, as a Site Reliability Engineer (SRE) responsible for maintaining and improving AWS production platforms. This role ensures the highest service quality for our clients by proactively monitoring and hardening systems.

The ideal candidate will possess strong problem-solving skills and has experience in collaborating with diverse teams. IDEMIA offers an inclusive workplace where you can grow and contribute to creating safer technological solutions.

Qualifications

• Experience in maintaining and recovering critical AWS production platforms.
• Proficient in automation and monitoring tools.
• Strong analytical and problem-solving skills.

Responsibilities

• Harden platforms or products before and after they go live.
• Maintain platforms' availability, performance, and health.
• Recover platforms during production incidents.

Job description

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Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

This role is responsible for maintaining the service-level agreement on critical AWS production platforms or products and providing automated operations to ensure the service to our clients is always of the best quality.

Key Missions

• Hardens platforms or products before and after they go live by reviewing their design, security and implementation, tuning configuration as well as developing auxiliary tools and necessary monitoring of critical health indicators
• Maintains platforms or products after go live by measuring and monitoring their availability, performance and overall system health
• Recovers platforms or products during production incidents to meet targeted service-level agreements
• Performs detailed root cause analysis and conduct post-mortem analysis
• Seeks proactively for improvements of non-functional requirements and cooperates with development and product teams to improve operational aspects of platforms or products
• Participates to the Change Advisory Board and validate readiness, security and maturity of new releases through development, execution and verification of automated smoke test
• Supports stakeholders by providing technical expertise when necessary
• Drives improvements in SRE across all team members with strong collaboration of SRE manager
• Coaches and mentors different teams in technical areas, develop the knowledge of related technologies (monitoring, deployment, cloud tools etc.)
• Brings proactive support approach, product design review, collaboration with development team during product development
• Communicates with internal and external stakeholders during planned interventions or changes and outages

Profile & Other Information

Keyless SRE team handles automotive customers in US, Asia and Europe markets by:

• resolving incidents and information requests surrounding both the infrastructure and mobile parts of the product
• constantly improving monitoring of the system
• preparing documentation and instructions for customer(s)
• providing post-mortems and RCA's
• helping with rollbacks or restores, if situation requires it
• debugging server and mobile logs
• collaborating with Polish dev team
• participating in release phase (SRE acceptance gates)

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Visit our website to know more about the leader in Identity Technologies