Avaloq Delivery Manager

HSBC Holdings plc; Kraków; On-site; PLN 179,000 - 234,000; Full time

Benefits offered by this job

Private medical care

Home office setup reimbursement (one‑t

PPK contributions

Training and education support

Flexible working hours

Healthcare coverage

Job summary

HSBC Holdings plc in Kraków is seeking an experienced Delivery Manager to drive successful technology initiatives across Core Solutions SVS. You will enable high-performing Agile teams, strengthen governance, remove impediments, and ensure measurable business and technology outcomes.

You will lead multi-workstream delivery planning, partner with senior stakeholders, and drive governance across Agile, Lean, and hybrid models, ensuring clear operating rhythms and accountability.

Qualifications

• 10+ years of IT experience, including 5+ years in senior delivery, programme, or portfolio management roles.
• Proven project delivery experience within banking, financial services, or wealth management environments.
• Strong experience working in Avaloq-related projects or equivalent core banking / private banking platform delivery environments.
• Strong knowledge of the SDLC and delivery operating models, including Agile, Lean, and hybrid methodologies.
• Demonstrated ability to lead and support distributed, multi-disciplinary technology teams across product, engineering, architecture, and operations.
• Experience managing complex delivery portfolios, dependencies, risks, governance, and stakeholder expectations.
• Strong commercial and operational awareness, including capacity planning, resource management, budgets, and funding changes.
• Ability to translate strategic goals into practical delivery plans and make sound decisions in complex, regulated environments.
• Excellent communication, facilitation, negotiation, and influencing skills across senior business and technology stakeholders.
• Knowledge of private banking and wealth management operating models, platform ecosystems, and delivery constraints is highly desirable.

Responsibilities

• Lead end-to-end delivery planning and execution across multiple technology workstreams, balancing scope, schedule, cost, quality, resources, and dependencies.
• Partner with senior stakeholders, Product Owners, engineering leaders, and technology teams to align priorities, roadmaps, and delivery decisions.
• Drive effective delivery governance across Agile, Lean, and hybrid delivery models, ensuring clear operating rhythms and accountability.
• Track delivery progress, risks, issues, dependencies, and benefits; provide clear recommendations and escalations to senior management.
• Facilitate governance forums such as Value Stream Reviews, Portfolio Syncs, PI Planning, QBRs, and cross-functional reviews.
• Support capability prioritisation, investment decisions, and benefits management across the value stream.
• Ensure teams follow controls including security, architecture, capability management, and technology standards.
• Maintain visibility of resource demand, capacity, skills, locations, and funding requirements across the Value Stream and provide concise reporting.

Skills

IT project management

Delivery management

Agile methodologies

Stakeholder management

Communication skills

Tools

Avaloq

Job description

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

HSBC is a global banking and financial services organisation operating in 64 countries and territories. We help businesses grow, economies prosper, and people realise their ambitions.

Our private banking business uses Avaloq, a leading end-to-end wealth management and banking platform supporting client management, investments, trading, lending, payments, risk, compliance, and back-office operations.

We are seeking an experienced Delivery Manager to drive the successful delivery of technology initiatives across Core Solutions SVS. You will enable high-performing Agile teams, strengthen delivery governance, remove impediments, and ensure measurable business and technology outcomes.

What you’ll be doing:

• Lead end-to-end delivery planning and execution across multiple technology workstreams, balancing scope, schedule, cost, quality, resources, and dependencies.
• Partner with senior stakeholders, Product Owners, engineering leaders, and technology teams to align priorities, roadmaps, and delivery decisions.
• Drive effective delivery governance across Agile, Lean, and hybrid delivery models, ensuring clear operating rhythms and accountability.
• Track delivery progress, risks, issues, dependencies, and benefits; provide clear recommendations and escal...
• Facilitate key governance forums, including Value Stream Reviews, Portfolio Syncs, PI Planning, QBRs, and cross-functional delivery reviews.
• Support capability prioritisation, investment decisions, and benefits management across the value stream.
• Ensure teams follow required controls, including security, architecture, capability management, and technology standards.
• Maintain visibility of resource demand, capacity, skills, locations, and funding requirements across the Value Stream and provide concise reporting to senior stakeholders.

You’re a great candidate if you have these:

• At least 10 years of IT experience, including 5+ years in senior delivery, programme, or portfolio management roles.
• Proven project delivery experience within banking, financial services, or wealth management environments.
• Strong experience working in Avaloq-related projects or equivalent core banking / private banking platform delivery environments.
• Strong knowledge of the SDLC and delivery operating models, including Agile, Lean, and hybrid methodologies.
• Demonstrated ability to lead and support distributed, multi-disciplinary technology teams across product, engineering, architecture, and operations.
• Experience managing complex delivery portfolios, dependencies, risks, governance, and stakeholder expectations.
• Strong commercial and operational awareness, including capacity planning, resource management, budgets, and funding changes.
• Ability to translate strategic goals into practical delivery plans and make sound decisions in complex, regulated environments.
• Excellent communication, facilitation, negotiation, and influencing skills across senior business and technology stakeholders.
• Knowledge of private banking and wealth management operating models, platform ecosystems, and delivery constraints is highly desirable.

What you’ll get with us:

The pay range for this role is 16 000 PLN – 21 000 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards
• Private medical care
• One-time reimbursement of home office set-up (up to 800 PLN).
• Additional contributions to PPK scheme
• Financial support with trainings and education
• Flexible working hours

You’ll achieve more when you join HSBC.