Associate Manager, B2B Sales

Concentrix; Warszawa; On-site; PLN 60,000 - 80,000; Full time

Job summary

A leading customer experience company in Poland is looking for an Associate Manager, B2B Sales to drive revenue generation and enhance customer satisfaction. In this role, you will lead and coach teams to achieve high performance and strategic client relationships. The ideal candidate has over 3 years of sales management experience and a passion for customer excellence. This position offers a competitive salary and collaborative work environment.

Benefits

Competitive salary

Benefits package

Opportunities for professional growth

Qualifications

• 3+ years of experience in a sales management role.
• Passion for customer experience and team results.
• Proven history of excellent coaching and employee development.
• Experience in operations, strategy building, and revenue maximization.
• Proficiency with Salesforce.com or similar CRM.
• Strong change management and problem-solving skills.

Responsibilities

• Lead teams to achieve business targets, ensuring high customer satisfaction.
• Provide accurate sales forecasting and maintain up-to-date CRM data.
• Remove obstacles for the team to support sales opportunities.
• Conduct weekly performance reviews and coaching sessions.
• Analyze data to develop strategic sales plays and best practices.
• Stay informed on market trends, ensuring the team is knowledgeable.
• Act as a point of escalation for client issues, maintaining client relationships.
• Coordinate team incentives and manage Sales Performance Incentive Funds.
• Collaborate with internal and external stakeholders to meet customer expectations.
• Optimize sales processes and systems for superior customer experience.

Skills

Sales management

Customer experience

Coaching

Operations strategy

Salesforce.com proficiency

Change management

Job description

Job Title

Associate Manager, B2B Sales

Job Description

Associate Sales Manager

Join our dynamic team as an Associate Sales Manager, where innovation meets excellence. We are committed to driving growth and delivering exceptional customer experiences. If you are passionate about leading teams to success and building strategic client relationships, this role is for you.

As an Associate Sales Manager, you will oversee the management of sales teams to drive revenue generation and business growth. You will lead and coach the team to achieve targets, maintain strategic client relationships, and ensure customer success through onboarding, adoption, and customer feedback.

Key Responsibilities

• Lead teams to achieve business targets, ensuring high customer satisfaction.
• Provide accurate sales forecasting and maintain up-to-date CRM data.
• Remove obstacles for the team to support sales opportunities.
• Conduct weekly performance reviews and coaching sessions.
• Analyze data to develop strategic sales plays and best practices.
• Stay informed on market trends, ensuring the team is knowledgeable.
• Act as a point of escalation for client issues, maintaining client relationships.
• Coordinate team incentives and manage Sales Performance Incentive Funds.
• Collaborate with internal and external stakeholders to meet customer expectations.
• Optimize sales processes and systems for superior customer experience.

Qualifications

• 3+ years of experience in a sales management role.
• Passion for customer experience and team results.
• Proven history of excellent coaching and employee development.
• Experience in operations, strategy building, and revenue maximization.
• Proficiency with Salesforce.com or similar CRM.
• Strong change management and problem‑solving skills.

Why Join Us

• Be part of a forward-thinking company that values innovation and excellence.
• Opportunity to lead a talented team and make a significant impact.
• Competitive salary and benefits package.
• Collaborative work environment with opportunities for professional growth.

Application Process

Interested candidates should submit their resume and a cover letter detailing their experience and suitability for the role to via our website.

Join us and be a part of our success story!

Location: POL Szczecin Concentrix CVG International Sp. z o.o.

Job Type: Full-Time

Start date: ASAP

California resident disclosure: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)