Asset Servicing Client Support Associate

State Street; Polska; On-site; PLN 50,000 - 70,000; Full time

Job summary

An international financial services firm in Poland is looking for a Client Service Specialist to provide support to internal clients and manage complex queries. The ideal candidate will have a strong grasp of asset-servicing processes, excellent communication skills, and the ability to work under pressure. This role involves preparing reports, maintaining client records, and liaising with operational teams. A higher education background in economics is preferred, along with proficiency in English and additional languages like French for specific teams.

Benefits

Flexible work-life support

Paid volunteer days

Vibrant employee networks

Qualifications

• Experience in general accounting or investment funds administration preferred.
• Very good English skills required.
• Previous experience in fund administration preferred but not essential.

Responsibilities

• Provide direct client service support to internal clients.
• Prepare reporting for clients including KPIs and activity sheets.
• Maintain accurate records of client interactions.
• Liaise with operations teams to solve processing issues.

Skills

Strong knowledge of asset-servicing processes

Excellent written and verbal communication skills

Ability to deal with global operating parties

PC literate and competent in MS Office

Analytical mindset

Strong organizational skills

Ability to operate under pressure

French skills (for French Teams)

Education

Higher education or student with economic profile

Job description

An international financial services firm in Poland is looking for a Client Service Specialist to provide support to internal clients and manage complex queries. The ideal candidate will have a strong grasp of asset-servicing processes, excellent communication skills, and the ability to work under pressure. This role involves preparing reports, maintaining client records, and liaising with operational teams. A higher education background in economics is preferred, along with proficiency in English and additional languages like French for specific teams.