AR Specialist with Italian

Infosys Poland; Łódź; Hybrid; PLN 55,000 - 75,000; Full time

Benefits offered by this job

Performance bonus twice a year

Private medical care

Flexible starting hours

Opportunity for professional growth

Access to training platform

Hybrid mode (2 office days per week)

Job summary

Infosys Poland is seeking an experienced professional for an AR role, requiring fluency in Italian (C1/C2) and English (C1) for client communications. Responsibilities include managing cash collections, preparing financial reports, and collaborating with teams.

The position offers a performance bonus, flexible work hours, and opportunities for professional growth through internal training. A private medical care plan and additional employee benefits are provided within a stable employment contract.

Qualifications

• Minimum 2 years of experience in working with clients in the AR domain.
• Fluent in Italian and English for client communication.
• Good problem-solving ability and teamwork skills.

Responsibilities

• Telephone contact with clients in Italian, responding to calls and emails.
• Perform cash collection activities and manage open items.
• Prepare daily, weekly, and monthly financial reports.

Skills

Italian (C1/C2)

English (C1)

Good communication skills

Problem solving skills

Teamwork skills

Good knowledge of MS Office

Self-organization

Job description

• Italian (C1/C2), English C1 (essential for client's communication purposes)
• Min 2 years of experience in working with clients (in AR domain)
• Good communication skills, attitude for problem solving and teamwork skills
• Good knowledge of MS Office package
• Highly developed, self-organization

Responsibilities

• Telephone contact in Italian (responding to phone calls, e-mails, and queries from the clients)
• Perform cash collection activities – chasing customers, managing open items
• Performing Cash Application, Order Release and Credit Limit review activities
• Managing Customer Refunds
• Supporting AR team with payment methods maintaining
• Preparing daily, weekly, and monthly regular financial reports
• Ongoing e‑mail communication in Italian and English
• Collaborating with other teams and internal customers

We offer to the candidates

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Possibility to use Italian language on a daily basis
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Access to well‑being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• IT equipment is provided by the Company
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well‑being events
• Hybrid mode (2 work days from the office per week)