Advanced Field Service Engineer

Honeywell International, Inc.; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

Honeywell International, Inc. seeks an Advanced Field Service Engineer to deliver high-level technical expertise for building automation, HVAC and security systems. The role involves migrations, upgrades, preventive maintenance, and significant travel with remote/on-call support.

You will troubleshoot hardware/software on HT platforms and guide other engineers. Candidates should have five years in a similar role, strong IT know-how (Windows Server/AD), and good English communication.

Qualifications

• Five years of experience in a similar position.
• Knowledge of Honeywell HT Systems hardware platforms.
• High knowledge in HVAC, security and BMS systems.
• High knowledge in Microsoft Server, Windows applications and AD management (advantage).
• Cyber security awareness (advantage).
• Back-up tools knowledge (advantage).
• English language (technical and communication level).

Responsibilities

• Perform installation, maintenance, upgrades and migrations of Honeywell Building Automation products and solutions.
• Provide advanced technical support and troubleshooting for building automation systems and related technologies.
• Collaborate with cross-functional teams to resolve complex technical issues and optimize system performance.
• Advanced Technical Support for all customers in the country.

Skills

Organizing

Interpersonal skills

Team player

Problem solving

Customer focus

Continuous improvement

Results oriented

Education

Diploma in engineering (Electrical/ Electronics/ Mechatronics/ Automation)

Tools

Microsoft Windows Server

Active Directory

McAfee

Symantec

Cisco Networks

VMware virtualization

Job description

The Advanced Field Service Engineer will have position of local System Engineer. Position is for high level expert to Support Service Customers, System’s Migration and Upgrades and Software and Hardware troubleshooting. As an Advanced Field Service Engineer here at Honeywell, will play a critical role in delivering technical expertise and support to ensure the optimal performance and reliability of our building automation and security systems. The Advanced Field Service Engineer shall be able to provide Preventive Maintenance, repairs and reaction to faults in BMS Systems, HVAC and Security Systems. Travelling 80% of time. Performing Remote or On Call Support. Maintain high level of knowledge of Honeywell’s HT systems, hardware and software platforms. Support other engineers in troubleshooting and technical issues. Creating offers for repairs.

MAJOR AREAS OF RESPONSIBILITY

• Perform installation, maintenance, upgrades and migrations of Honeywell Building Automation products and solutions.
• Provide advanced technical support and troubleshooting for building automation systems and related technologies.
• Collaborate with cross-functional teams to resolve complex technical issues and optimize system performance.
• Advanced Technical Support for all customers in the country.

SUPPORTING ACTIVITIES

• Share technical knowledge within team.
• Report progress of each service project/activities and issues.
• Carry out site work and international assignments from time to time if required.
• Proactively recommends potential quality and efficiency improvement within service team.
• Comply with Corporate, local, health, safety and environmental regulations.

REQUIREMENTS

• Five years of experience in a similar position.
• Knowledge of Honeywell HT Systems hardware platforms.
• High knowledge in HVAC, security and BMS systems.
• High knowledge in Microsoft Server, Windows applications and AD management (would be an advantage).
• High level of Cyber Security awareness (McAfee, Symantec) (would be an advantage).
• High knowledge of Back-up tools (McAfee, Symantec) (would be an advantage).
• Proven experience with Cisco Networks (would be an advantage).
• Proven experience with Virtualization (vMware) (would be an advantage).
• Good knowledge and experience in hardware assembly process.
• Knowledge on English language. (Technical and communication level).

SOFT SKILLS

• Organizing skills.
• Good interpersonal and communication skills.
• Team player.
• Judgment, Problem Solving
• Customer intimacy
• Continuous improvement drive
• Results Orientation

QUALIFICATION

• Diploma holder in engineering (Electrical, Electronics, Mechatronics, Automation)
• Driving license

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our

Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn more

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran.

Equal opportunity statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.