Accounts Receivable Specialist (Fixed-Term)

Wolt - English; Warszawa; On-site; PLN 90,000 - 150,000; Full time

Job summary

Wolt is seeking an Accounts Receivable Specialist on a fixed-term basis in Warsaw. You will manage aged receivables, investigate disputes, support month-end processes and collaborate with Finance, Sales and other teams to ensure timely collections.

Ideal candidates have a Bachelor’s degree, AR experience, strong Excel skills, and fluency in English. The role supports the Finance team in a fast-paced environment and requires EU work eligibility.

Qualifications

• Bachelor’s degree in Business, Economics, Finance, or related field.
• Experience in Accounts Receivable or similar finance function.
• Strong Excel/financial data skills.
• Experience with NetSuite or ERP systems.
• Fluent in English, both spoken and written.

Responsibilities

• Manage assigned aged receivables and follow up on overdue balances to ensure timely collection.
• Investigate overdue, disputed, and complex receivables and drive cases toward resolution.
• Support monthly bad debt and provision activities with data and entries.
• Analyze customer payment behavior, aging trends and recurring issues; identify risks.
• Perform monthly AR reporting and reconciliations including overdue reporting and documentation.
• Monitor cash application processes and resolve discrepancies.
• Conduct credit risk assessments for new and existing customers.
• Manage collection cases and escalate to agencies when appropriate.
• Collaborate with Finance, Sales and stakeholders to resolve AR issues.
• Identify improvement opportunities within AR processes and support implementation.
• Maintain process documentation and training materials.

Skills

MS Excel

Analytical skills

English fluency

Autonomous work

Communication skills

Education

Bachelor's degree

Tools

NetSuite

Job description

Accounts Receivable Specialist (Fixed-Term)

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Great growth needs great accounting — and that’s where you come in. As we continue to scale, we are looking for an AR Specialist who brings expertise, ownership, and precision to our Finance team. We take pride in owning our work, valuing accuracy and attention to detail, and continuously improving how we operate. If you thrive in a collaborative, fast-paced environment and bring a strong background in Accounts Receivable, we’d love to welcome you to our Finance team at Wolt.

This is a fixed-term role for two years.

What you’ll be doing

• Manage assigned aged receivables and proactively follow up on overdue balances to ensure timely collection.
• Investigate overdue, disputed, and complex receivables, identify root causes, and independently drive cases toward resolution, escalating when appropriate.
• Support monthly bad debt and provision activities, including preparation of relevant data, analysis, and accounting entries.
• Analyze customer payment behavior, aging trends, and recurring issues to identify risks and recommend appropriate actions.
• Perform monthly AR reporting and reconciliation activities, including overdue reporting, account reconciliations, documentation, and other month-end requirements.
• Perform and monitor cash application activities, independently investigating and resolving discrepancies and unapplied or unidentified payments.
• Perform credit risk assessments for new and existing customers in line with established policies, using sound judgment to identify cases requiring further review.
• Manage collection cases and elevate debt to collection agencies when appropriate, ensuring proper documentation and following up.
• Collaborate with Finance, Sales, and other stakeholders to resolve AR-related issues and support regular operational reviews.
• Take ownership of non-standard AR cases, independently researching and evaluating potential solutions before escalating when necessary.
• Identify recurring issues, inefficiencies, and improvement opportunities within AR processes, proactively proposing solutions and supporting implementation and testing.
• Maintain process documentation and training materials, support onboarding, KPI analysis, and internal or external audit requests as needed.

Our humble expectations:

• Bachelor’s degree in Business, Economics, Finance, Accounting, or a related field, or equivalent relevant experience.
• Practical experience within Accounts Receivable, Credit Control, Collections, or a similar finance function.
• Good understanding of Accounts Receivable processes and accounting principles.
• Experience with credit control and/or credit risk assessment is an advantage.
• Strong analytical skills with the ability to interpret financial and operational data, identify issues, and draw meaningful conclusions.
• Demonstrated ability to work autonomously, prioritize responsibilities, and independently investigate and solve problems.
• Proactive and improvement-oriented mindset, with curiosity to understand the root cause of issues rather than only addressing symptoms.
• Strong MS Excel or Suite skills and confidence working with financial data.
• Experience with NetSuite or another ERP/accounting system is considered an advantage.
• Strong communication and collaboration skills and confidence working with stakeholders across different functions.
• Ability to work effectively in a fast-paced and changing environment while maintaining accuracy and attention to detail.
• Fluent in English, both spoken and written. Additional languages are considered an asset.
• Must be eligible to work in the E.U.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.